Summary
Overview
Work History
Education
Software
Certification
Timeline
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John Asper

Largo

Summary

Experienced client-oriented professional in hospitality sales with 20 years of proven success in revenue growth and margin expansion. Thrives in high-stress environments, consistently meeting deadlines and delivering results. Possessing a natural hospitality gene, excels in both business and operations within the hospitality sales sector. Recognized for analytical problem-solving skills, critical thinking abilities, and strong decision-making in multitasking scenarios. Known for efficient conflict resolution and dedication to delivering exceptional services while leading teams to successful task completion.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Consultant

SYSCO Food Services
06.2023 - Current
  • Applied consultative sales strategies to identify customer requirements and suggest suitable solutions.
  • Provided sales and customer service assistance to prospects and clients.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

General Manager

Frenchys Saltwater Cafe
05.2016 - 06.2023
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced operational efficiency and profitability by 5%. Through managing budgets, accounts and costs.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Drove year-over-year business growth by 6%. while leading operations, strategic vision and long-range planning.

Hospitality Operations Manager

Bonefish Grill
01.2011 - 04.2016
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Reviewed operations reports to understand numbers and trends.
  • Established positive and effective communication among 50+ unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy. Resulting in 50% less employee turnover rate.
  • Led improvement initiatives to advance operational efficiencies and increase revenue on daily, monthly and yearly basis. Resulting in $4.7m store to just over $5m.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

Kitchen Manager

Bertuccis Restaurant
12.2010 - 01.2011
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Checked and tested foods to verify quality and temperature.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Managed restaurant marketing, sales building and community involvement.
  • Improved food cost by 3.5% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced financial inaccuracies by using COGS reports while verifying inventories.

Assistant General Manager

Applebee's Grill + Bar
09.2005 - 11.2010
  • Resolved problems promptly to elevate customer approval.
  • Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Managed team schedule for over 60 employee's with eye for coverage needs and individual strengths.
  • Built customer loyalty by devising promotions and products according to customer needs and budget.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Improved Labor Cost by 7% through forecasting and scheduling with Hotschedules platform.
  • Enforced quality assurance protocols to deliver ideal customer experiences.

Education

High-school Diploma - Buisness

Northeast High School
Saint Petersburg Fl

Software

Salesforce


Microsoft office

Certification

Certified Food and Beverage Manager

  • CSP - Certified Sales Professional
  • ServeSafe

Timeline

Sales Consultant

SYSCO Food Services
06.2023 - Current

General Manager

Frenchys Saltwater Cafe
05.2016 - 06.2023

Hospitality Operations Manager

Bonefish Grill
01.2011 - 04.2016

Kitchen Manager

Bertuccis Restaurant
12.2010 - 01.2011

Assistant General Manager

Applebee's Grill + Bar
09.2005 - 11.2010

High-school Diploma - Buisness

Northeast High School

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John Asper