Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOHN AURAND

MARYSVILLE

Summary

Seek the opportunity to return to operations or a full control role in an environment which stresses safety, quality and productivity as well as team development.

Overview

33
33
years of professional experience

Work History

WAREHOUSE SAFETY MANAGER (Manager III)

Amazon.com
08.2023 - Current
  • Site Safety Manager for PHLA in Carlisle PA, site population 550 associates and a staff in addition to 100 support team members.
  • Full change of Safety Team for site including, staffing, development, cost, performance metrics which includes bi-annual talent evaluations, daily/weekly performance reporting and all tasks with the incident management team.
  • Supported multiple sites within the Carlisle area and regional as required. Managed 2 site Safety teams in Q4 2024 when sister site had a gap. Was able to ensure all site gaps were closed and were able to ensure there were no misses in the compliance space.
  • Projected staffing requirements, partnered with stake holders at network level to fill open roles and support all interviews and hiring decisions.
  • Managed site safety cost/expenditures for supplies and projects involving safety including network actions executed by the site. Managed and/or support capital projects including the remodel of site lunchroom, restrooms, training areas, entry, AMCARE and manager space. Reduced/eliminated waste within the WHS operational cost space.
  • Project managements – site construction project management as POC for construction teams and site capital project generation for site identified projects.
  • Rebuilt the Safety team including specialists and on site medical. Supported operations and drove the site to be compliant to all applicable standards including the WHS policies/procedures. Restaffed the team and provided training and guidance to team members to further their careers.
  • Supported team member development and career growth as well as OLR talent level setting. Partnered with operations to reduce RIR, recordable incidents, and improve safety AMCARE perform. Reduced recordable rate from 9.813 (50 incidents) in 2023 to 8.583 in 2024 (39 incidents). Quarter 1/2 2025 rate through April was 1.887 (3 incidents). Reduction through interactions with operations and associates. Creating a better AMCARE (on site medical) environment which stressed the ability for the site care personnel to care and support associates. Improved site care and follow-up from 67%/75%/64% in 2023 (iCare/Assisted iCare/Follow-up) to 99%/97%/76% in 2024 and 100%/100%/98% through Q1 2025.
  • Launched Wellness space/area to support associate health and incident prevention.
  • Remodeled the on-site medical space to provide a more clinical type of setting to support associate and associate confidence in the care provided.
  • Created an internal program to develop internal associates to specialist by placing them in developmental roles to learn the role and complete training in order to gain experience to apply to the full specialist role.
  • Ensure all site training and compliance was executed in accordance with policy and procedures. Provided all daily and weekly WHS bridges to regional director and to the network as applicable.

OPERATIONS MANAGER (Manager III)

Amazon.com
11.2020 - 08.2023
  • November 2020 – November 2023 Outbound operations overseeing the staff for various shift. Generally, with 2-4 area managers reporting to me as well as 4-5 process assistants (supervisors) as well as 100-150 hourly associates. PHL4 is a fulfillment warehouse responsible for shipping out packages to the customers. As a management team we are responsible for safety, quality and cost while overseeing the associates who are fulfilling orders, packing and shipping those orders. From November 2020 – September 2022 I oversaw all Outbound weekly reporting to the region/network including cost, outbound quality and shipping measurements as well as other areas as directed.
  • Provided department labor planning for daily and weekly finance. Supported long term staffing/labor cost planning with regional finance for the department.
  • Drove improvement in quality metrics across all shifts with reductions in dock shipment quality focused on scan to trailer/pallet compliance which moved from a 94% average scan week to 99.5% scan compliance which over 300,000 weekly shipments meant a reduction in missed scans from 18,000 per week to under 1,500 per week. Drove improvements in site concessions in product packaging primarily through focusing on self-selection ship in own container to ensuring associates shipped in recommended packaging which reduced site defects in deliveries to customers reducing replacements and returns. Drove improvements scan/pick defects by focusing on missed scans and pick scans of wrong bin by focusing on scannable progression education and identifying top offenders and providing support.

OPERATIONS MANAGER (Manager III)

Amazon.com
02.2020 - 11.2020
  • February 2020 – November 2020 Inbound operations overseeing a team of area managers, process assistant and associates at the proper and safe receipt of goods and the storage of those goods within the FC.
  • Based on the timeframe of my starting with Amazon I took over the lead for initial Covid response within PHL4 and staffed personnel to support compliance as well as staffed for associate safety and compliance. Managed the testing efforts for the site.
  • Developed leaders from hourly associates to hourly supervisors to salary managers. Developed and supported the promotions of multiple leaders to the operations manager level.

GENERAL MANAGER

UniTech Services Group
01.2013 - 02.2020
  • Full change GM to Profit and loss, created annual budgets and managed to cost performance. Drove hiring and development for the facility. Projected staffing requirements for standard operations and upstaffing requirements to support nuclear power plant refueling evolutions.Created training programs that impacted development, safety and quality improvements. Improved site retention through a difficult wage era in Washington where the site tenure as of my departure averaged more than 10 years. Managed and approved customer contracts including contracts to the US Dept of Energy, US Naval Reactors and Nuclear Power sites. I was the Radiation Safety Officer and certified hazardous materials shipper. (Radioactive) I was responsible all compliance locally for the radioactive materials license, safety compliance (OSHA/WISHA and advancement of safety programs, DOT compliance, permitting and all training. We have achieved full bonus each year I have held this position and exceeded both revenue and profit expectations which included FY2019 my last full year employed at UniTech. UniTech is an ISO 9002:2015 and 14001:2015 certified company, the Richland location led the way with initial ISO certification in 1996. At UniTech I was an ISO lead Auditor, I created and managed the ISO program and managed through all ISO audits. I managed the facility through both annual site radioactive materials audits and safety audits when applicable. Managed through NAVSEA audits from Naval Reactors. Created all site capital project requests and generated supporting documentation to request corporate financial funding and amortization of funds.
  • Accomplishments included supporting the closure of Rocky Flats DOE site in Golden Colorado from Richland Washington from 1998 through 2005 with 4-6 trailer loads of materials per week.
  • Supported Hanford DOE site in Richland Washington from 1993 through tenure with PPE and other materials in support the site cleanup. (580 sq miles) Hanford was home to the majority of the USA’s plutonium generation/creation.
  • Supported Idaho National Laboratories from 1993 through tenure in SE Idaho home to numerous test reactors and a Naval training reactor.
  • Supported the USN at Puget Sound Naval Ship Yard with PPE and material support when the site was providing maintenance to nuclear vessels.
  • Provided support to numerous nuclear reactors, fuel fabricators, waste disposal companies and other entities require specialized services.

PLANT MANAGER

UniTech Services Group
01.1995 - 01.2013
  • Oversaw the production facility, training, shipping to customers, vehicle and equipment maintenance. Managed 4-5 shipments per week from Richland WA to Golden CO from 1997-2005 for work at the Rocky Flats DOE site. (Project completed) Supervised all drivers and transportation for the Hanford and Idaho DOE sites among other facilities. Managed a peak of 115 employees. Achieved full bonus every year from 1995 to 2013 expect one, 2006. Wrote the majority of ISO compliance documents, procedures, work orders and forms for the initial certification in 1998 and maintained those documents going forward.

PRODUCTION SUPERVISOR

UniTech Services Group
01.1993 - 01.1995
  • Responsible for the processing of radioactive protective clothing and gear and respirators, the timely completion of accounts and the proper loading of materials.

Education

GRADUATE STUDIES - NATIVE AMERICAN HISTORY

University of Idaho
Moscow, ID
01.1993

BACHELOR OF SCIENCE - LATIN AMERICAN STUDIES

University of Illinois at Chicago
Chicago, IL
01.1991

Skills

  • Amazon Corp
  • Worked through labor planning and weekly assumptions in support of Outbound Operations
  • Created job reqs for WHS staffing needs including utilization of temp staffing
  • Weekly and daily communications system through the region and network
  • In the DEI space assumed the role of the Operations partner the BEN group at PHL4 (Black Employees Network) Supported and led monthly meetings and local volunteer events Partnered with HR/PXT to define meetings, themes and operational costs
  • UniTech Services Group
  • Radioactive Materials License user and Radiation Safety Officer for Washington State Radioactive Materials License WN-I0414-1
  • Oversaw from an operations managerial position two union elections when UniTech opened in Richland Site opened in 1993 as the first off site privatization contract for DOE and resulted in a union organizing effort in 1994 (company won) and a subsequent follow up effort in 1995 (company won) I was called back into Richland from Illinois to help lead the operation and provide team support
  • Responsible for all compliance to contracts with customers and contract negotiations, approvals and execution
  • Advanced Radioactive Materials Shipper (Last certification July 2019)
  • Responsible for the development and implementation of the ISO 9002 Quality System and the ISO 14000 Environmental system for the Richland Washington location
  • I developed all local procedures, work orders and forms for facility use to ensure compliance with customer contracts, all laws and applicable regulations or permits
  • ISO lead auditor
  • ISO document creator
  • ISO management using Quality Systems Integrators (QSI) Software
  • Responsible for Health Physics compliance and training
  • Developed extensive associate training programs using JJ Keller as a partner to ensure well trained and safe associates The program in general put every associate in training approximately 1 hour per week for 11 months of the year with focused topics week
  • Responsible for training implementation and documentation
  • Responsible for waste water sampling, compliance and reporting as well as maintaining the WW permit for the facility This included RAM sampling for the State of Washington and license compliance as well as sampling to meet the city permit for WW including heavy metals and FOG
  • Responsible for annual compliance audits with the State of Washington, corporate as well as no knock audits from other regulatory bodies including WISHA, DOT and the City of Richland
  • Responsible for vehicle, equipment and building maintenance
  • Manage all maintenance personnel for all facility systems
  • Monitored Washington State wage laws and ensured that the corporate office was tracking to the changes and adjusting associate pay to ensure fairness to tenured associates versus newly hired associates
  • Hourly and salary employee development and reviews
  • Produce and submit all capital project requests to the corporate office for approval Create all justification and upon approval order and where applicable coordinate the installation of projects
  • Responsible for hiring and applicable discipline and policy enforcement
  • Proficient with various software packages
  • Ensured proper staffing to support customer evolutions which included the up staffing to meet the needs to the Columbia Generation Station refueling outages every two years
  • Set up supply warehouse and manage inventory for “mobile” safety trailer, manage resupply of trailer and requisition of goods for the warehouse and trailer
  • Maintained a facility that was purpose built in 1993 to ensure superior operations, modified facility and equipment as situations dictated

Timeline

WAREHOUSE SAFETY MANAGER (Manager III)

Amazon.com
08.2023 - Current

OPERATIONS MANAGER (Manager III)

Amazon.com
11.2020 - 08.2023

OPERATIONS MANAGER (Manager III)

Amazon.com
02.2020 - 11.2020

GENERAL MANAGER

UniTech Services Group
01.2013 - 02.2020

PLANT MANAGER

UniTech Services Group
01.1995 - 01.2013

PRODUCTION SUPERVISOR

UniTech Services Group
01.1993 - 01.1995

BACHELOR OF SCIENCE - LATIN AMERICAN STUDIES

University of Illinois at Chicago

GRADUATE STUDIES - NATIVE AMERICAN HISTORY

University of Idaho

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JOHN AURAND