John Baer
Issaquah,WA
Summary
With practical skills in relationship management and a dedication to customer service, I significantly enhanced customer satisfaction at Red Robbin through attentive service and effective problem-solving. My experience spans various roles, from front desk to delivery, where I consistently demonstrated strong time management, as well as fostering long-term guest relationships and improving service efficiency.
Overview
11
11
years of professional experience
Work History
Restaurant Server
Red Robbin
09.2022 - 04.2024
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Front Desk Staff
24 Hour Fitness
09.2018 - 07.2019
- Maintained a clean and welcoming lobby area, contributing to a positive first impression for visitors.
- Developed strong rapport with returning guests, fostering long-term relationships.
Delivery Driver
Domino's Pizza
06.2017 - 07.2018
- Delivered orders to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated time management skills in consistently meeting tight deadlines without compromising quality or safety.
Restaurant Staff
Westward
06.2016 - 11.2016
- Enhanced customer satisfaction by providing attentive service.
- Conducted regular inventory checks, identifying shortages and preventing stockouts of key ingredients or supplies.
Retirement Home Staff
University House Issaquah
08.2013 - 06.2014
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Participated in team-building activities to foster teamwork and collaboration.
Education
Associate of Arts -
Bellevue College
Bellevue, WA01-2017
GED -
Issaquah High School
Issaquah01-2014
Skills
- Relationship management
- Cleaning and sanitizing
- Service prioritization
- Suggestive selling
Timeline
Restaurant Server
Red Robbin
09.2022 - 04.2024
Front Desk Staff
24 Hour Fitness
09.2018 - 07.2019
Delivery Driver
Domino's Pizza
06.2017 - 07.2018
Restaurant Staff
Westward
06.2016 - 11.2016
Retirement Home Staff
University House Issaquah
08.2013 - 06.2014
Associate of Arts -
Bellevue College
GED -
Issaquah High School
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