Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Longo

West Babylon,New York

Summary

Dynamic sales professional with 10+ years of experience working with businesses and decision makers. Proven track record of building customer relationships by engaging with clients, building rapport, understanding their needs, and successfully closing sales. Manages high-volume workloads in rapidly changing environments well. Dependable and quick-learning team player with strong communication and interpersonal skills. Committed to delivering exceptional customer service and exceeding sales goals. Stays calm, with a positive attitude while under pressure. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to obtain and maintain a full-time position that offers professional challenges utilizing and developing aforementioned skills.

Overview

10
10
years of professional experience

Work History

Sales Executive Supervisor

Platinum Health Solutions
12.2020 - Current
  • Insurance Sales- Cold and Warm Leads- Closing Sales and Saving Cancellations
  • Developed and maintained automated alert systems for important deadlines.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events up to 5 times per year.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed and Screened over 500 calls and emails and responded accordingly to support executive correspondence.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Used advanced software to prepare documents, reports, and presentations.
  • Filed paperwork and organized computer-based information.
  • Created and managed office systems to efficiently deal with documentation.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Took notes and dictation at meetings.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Coordinated team-building events once annually.
  • Updated and maintained confidential databases and records.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Wrote reports, executive summaries and newsletters.

Bartender

Rockwells Bar & Grill
08.2013 - 07.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers twice per shift.
  • Served high customer volumes during special events, nights, and weekends up to 300 people at a time.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Crafted special drink and cocktail menu items for seasonal offerings 4 times per year.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Senior Executive Account Manager

Chubb Group Of Insurance Companies
08.2019 - 10.2020
  • Built relationships with customers and community to establish long-term business growth of over 10%.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals. Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Organized promotional events and interacted with community to increase sales volume over last year by 10%.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improve efficiency.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Investigated and integrated new strategies to expand business operations and grow customer base. Developed and executed sales presentations as well as both internal and external product training workshops.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits by 10% over last year.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Held one-on-one meetings with Management to identify selling hurdles and offered insight into best remedy.

Senior Executive Territory Manager

Winters Bros Waste Systems
12.2014 - 04.2019
  • Managed over 3500 accounts within territory.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Established successful account relationships executive decision makers by building rapport and maintaining consistent communication.
  • Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving territory-care market share.
  • Built relationships with customers and community to establish long-term business growth. While successfully managing over 3500 accounts within territory. As well as retain contracts with existing accounts and create and implement new business opportunities by different networking strategies to grow share of business.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Education

Bachelor of Science - Criminal Justice, Psychology And Sociology

Park University
Camp Pendleton South, CA
08.2009

Skills

  • Sales Cycle Management- Prospecting and Qualifying, Prospect Follow-Up, Inquiry Management, Tenacious Follow-Up, Sales Quoting, Overcoming Objections, Closing Sales
  • Heavy Phone Operations , Excellent Phone Etiquette, Cold and Warm Calling, Sales and Negotiation, Persuasive Selling, Consultative Sales Approach, Exceed Goals,
  • Inclusive Knowledge of College and Professional Sports Teams and Franchises
  • Able to Take Direction, Excellent Interpersonal Abilities, Strong Problem Solver
  • Office Equipment Proficiency, Social Media and Internet Expertise
  • Schedule Planning, Appointment Setting and Time Management
  • Paperwork Drafting, Data Entry, Daily Workflows, Database Management and Documentation
  • B2B Sales-Product and Service Sales, Special Orders

Additional Information

  • AWARDS , Suma Cume Laude Honor Society

Timeline

Sales Executive Supervisor

Platinum Health Solutions
12.2020 - Current

Senior Executive Account Manager

Chubb Group Of Insurance Companies
08.2019 - 10.2020

Senior Executive Territory Manager

Winters Bros Waste Systems
12.2014 - 04.2019

Bartender

Rockwells Bar & Grill
08.2013 - 07.2021

Bachelor of Science - Criminal Justice, Psychology And Sociology

Park University

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Jessica Longo