John Baloga
Dallas,PA
Summary
Automotive management professional well-versed in dealership operations and customer service. Proven track record of leading teams to achieve business objectives while maintaining high standards. Reliable and adaptable, consistently fostering team collaboration and driving results.
Professional automotive executive with proven ability to drive performance and operational excellence. Strong focus on team leadership and strategic planning, ensuring seamless adaptation to evolving market demands. Demonstrates expertise in sales management, customer relations, and financial oversight, consistently achieving high standards and results.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
General Manager
Ken Pollock Auto Group
07.2000 - 01.2025
- Boosted employee morale and reduced turnover by creating a positive work environment and offering ongoing professional development opportunities.
- Displayed financial responsibility through P&L management.
- Increased dealership revenue by implementing strategic sales and marketing initiatives.
- Formulated detailed budgets based on historical data analysis; monitored expenses closely against projections to maintain fiscal responsibility.
- Attracted highly skilled staff members by offering competitive compensation packages, fostering a supportive workplace culture, and promoting career advancement opportunities.
- Developed and maintained strong relationships with manufacturers, leading to better negotiation outcomes.
- Interviewed, hired, trained and promoted associates to support operations and company growth.
- Enhanced customer satisfaction through providing exceptional service and timely resolutions to concerns.
- Led successful negotiations with vendors, securing advantageous pricing agreements for the dealership''s purchasing needs.
- Implemented and maintained cash handling standards to eliminate theft of services or company funds.
- Streamlined internal processes for improved efficiency and productivity within the automotive team.
- Spearheaded cost reduction initiatives, resulting in significant savings for the dealership while maintaining quality standards.
- Managed daily operations, ensuring smooth functioning of all departments including sales, service, parts, and finance.
Education
Wyoming Area
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Consistently meet goals
- Team leadership
- Training and development
- Inventory control
- Customer relationship management
- P&L management
- Vendor relationships
NADA Academy Class N335
The NADA Professional Series is for auto dealership managers working in Sales, Parts, Service, or Office. Ideal candidates are new to a management position within a dealership department, aspire to become a department manager or have accelerated growth opportunities.
Timeline
General Manager
Ken Pollock Auto Group
07.2000 - 01.2025
Wyoming Area
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