JOHN BANGS
Hamilton,NJ
Summary
A competitive, results driven professional with a long track record of building relationships, integrating policies and processes and driving member synergy while focusing on profitability, committed to continuous improvement. Confident at communicating vision and strategy to implement processes.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Regional Field Operations Manager
Hearth and Home Technologies
03.2021 - 04.2025
- Reduced operating costs with thorough budget management and resource allocation adjustments.
- Championed process improvements that resulted in increased productivity levels without sacrificing quality standards.
- Spearheaded safety initiatives, resulting in reduced workplace accidents and promoting a culture of safety awareness among staff members.
- Expanded regional presence through strategic partnerships with local businesses and community organizations.
Branch Manager
Fireside Hearth & Home
01.2010 - 03.2021
- Responsible for overall operations and profitability
- Developed Talent Mentored members in their new positions
- Member of Lean Management Team
- Member of Branch Manager Know, Do, Use Team to develop a better on boarding process
- Resource for multiple RCI events, Purchasing, Physical Inventory
Operations Manager
Fireside Hearth & Home
01.2004 - 01.2010
- Member of Lean Management Team
- Developed and managed a Service Sales Program for the Northeast that led to over $400,000 in aftermarket sales for the region
- Worked on the Commerce Center Business Platform development and implementation team
- Commerce Center roll out, Implementation team and Supported 5 divisional rollouts
Divisional Field Operations Manager
Fireside Hearth & Home
01.2002 - 01.2004
- Responsible for field quality
- Improved the Northeast field success with weekly Reporting of Post View Reporting and Branch Capacity report
- Responsible for member safety
- Trained all field personnel on installation standards
- Worked directly with developing the FHH field standards training and implementation
- Recruited and hired new Subcontractors and members
- Developed tools for the region to track weekly success in the field – capacity Planning and Post views
- NFI Certification 2003
Regional Purchasing/Buyer Planner
Fireside Hearth & Home
01.2000 - 01.2002
- Responsible for ordering all products for the Northeast region
- Inventory controls
- Logistics planning for all deliveries
- Scheduling and coordinating inventories for all locations in the Northeast
Service Manager
Fireside Hearth & Home
01.1994 - 01.1996
- Responsible for managing and setting schedules for multiple service technicians
- Accountable for customer satisfaction
- Recruited and trained all new service members
- Organized and supervised the largest trade show in the Northeast, the Atlantic Builders Convention
- Led the Northeast field initiatives for Sales and Customer Service
Service Tech
Fireside Hearth & Home
01.1993 - 01.1994
- Majestic Master Gas technician certification
- Developed scheduling Calendar and Capacity
- Coached and mentored other Technicians to improve Capacity
- Represented the company on Discovery Channel’s Give Me Shelter program
Wilder Richmond Property Management
01.1990 - 01.1993
- Developed and planned all remodel construction plans
- Lead a team of tradesmen in completing apartment turn around
- Developed budgets
- Purchased materials and scheduled deliveries
Shift Supervisor
Haines Towing
01.1987 - 01.1990
- Responsible for dispatching drivers
- Set work schedules for all drivers
- Invoiced customers
- Assessed response needs and allocated or called in needed support
- Accounting
Education
High School -
Pennsbury High School
Fairless Hills, PASkills
- Consistent contributor
- Dependable team member
- Proactive initiator
- Financial decision-making skills
- Customer engagement
- Collaborative team development
Additional Skills Professional Development
- Vice President, South Jersey Quarter Midget Association, Atco, NJ, 10/01/13 to 10/01/14
- Board Member, South Jersey Quarter Midget Association, Atco, NJ, 10/01/12 to 10/01/13
- Vice President, Derby Fire Company, Bordentown, NJ, 10/01/91 to 10/01/94
- Fire Fighter 101 and 102, Dempster Fire Academy, Lawrenceville, NJ, 10/01/89
Certification
NFI certification Master Hearth specialist.
Timeline
Regional Field Operations Manager
Hearth and Home Technologies
03.2021 - 04.2025
Branch Manager
Fireside Hearth & Home
01.2010 - 03.2021
Operations Manager
Fireside Hearth & Home
01.2004 - 01.2010
Divisional Field Operations Manager
Fireside Hearth & Home
01.2002 - 01.2004
Regional Purchasing/Buyer Planner
Fireside Hearth & Home
01.2000 - 01.2002
Service Manager
Fireside Hearth & Home
01.1994 - 01.1996
Service Tech
Fireside Hearth & Home
01.1993 - 01.1994
Wilder Richmond Property Management
01.1990 - 01.1993
Shift Supervisor
Haines Towing
01.1987 - 01.1990
High School -
Pennsbury High School
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