Summary
Overview
Work History
Education
Skills
Special Accomplishments
Certification
Other Experiences
Timeline
Generic

John Banks Jr.

Suffolk,VA

Summary

MIS Graduate, experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Web Assistant

Genworth Financial Lynchburg, Virginia
Lynchburg, VA
02.2024 - 08.2024
  • Ensured compliance with legal requirements related to user privacy policies and data protection regulations.
  • Provided technical support to users for website issues.
  • Tested websites for compatibility across multiple browsers and devices.
  • Implemented security measures such as firewalls, encryption technology, and password protection protocols.
  • Generated reports on website usage statistics including page views, unique visitors, downloads.

AV Technician

Home Technology by Masters
Chesapeake, VA
08.2023 - 10.2023
  • Employed best practices and safety protocols during equipment installations.
  • Checked completed work for quality and accuracy.
  • Installed and programmed audio-video and smart home technologies and equipped customers to operate.
  • Integrated professional audio/video systems and provided technical assistance to resolve issues.

Spartan Tech

Norfolk State University
Norfolk, VA
03.2022 - 12.2022
  • Provided technical and customer service for students, staff and faculty.
  • Experience with Computer Coding and program language.
  • Repaired laptop, projector, and desktop devices.
  • Managed stage equipment including stage lights, and soundboards.
  • Provided assistance for guest events to ensure productivity during the time of the events.

Education

Bachelor of Science - Management Information Systems

Norfolk State University
Norfolk, VA
12.2022

Python

LinkedIn Learning (In Progress)

Skills

  • Problem Solving
  • Detail-Oriented
  • Relationship Building
  • Troubleshooting and Diagnosis
  • Works Well Under Pressure
  • Customer Service

Special Accomplishments

  • Dean's List
  • Honor Roll
  • Percussionist for Spartan Legion Marching Band (2018-2021)
  • [3.1]GPA

Certification

  • Technical Support Fundamentals, Google CourseRa-2021
  • Information Security Awareness Training, Awareity-2022

Other Experiences

Assembly Line Worker

USUI International/ Feb 2023 to May 2023

Chesapeake, VA

  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Used established assembly instructions to complete jobs.
  • Completed accurate assembly instructions to complete jobs.
  • Recognized defective material and reported issues to management.
  • Read and interpreted schematics, blueprints and assembly instructions to produce components.
  • Assembled components by examining connections for correct fit, fastening parts and subassemblies.

Timeline

Web Assistant

Genworth Financial Lynchburg, Virginia
02.2024 - 08.2024

AV Technician

Home Technology by Masters
08.2023 - 10.2023

Spartan Tech

Norfolk State University
03.2022 - 12.2022

Bachelor of Science - Management Information Systems

Norfolk State University

Python

LinkedIn Learning (In Progress)

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John Banks Jr.