John Barbosa
San Jose
Summary
Senior retail leader with 22 years of experience in big-box retail, including 17 years with The Home Depot and 5 years with Lowe's, Proven success leading high-volume stores up to $65M, development Store and Assistant Managers, and executing district and regional strategies. Recognized as a trusted partner to District leadership with demonstrated readiness for multi-unit responsibility.
Overview
25
25
years of professional experience
Work History
Store Manager
Lowes Home Improvment
01.2020 - 01.2025
- Led full store operations of $40+ million in annual sales.
- Analyzed sales data to identify trends, informing strategic decisions for stock replenishment and promotions.
- Oversaw scheduling and staffing to optimize labor costs while maintaining service standards.
- Led two store remodels with bay allocation of leading and new product to drive sales performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Collaborated with upper management on strategic initiatives aimed at increasing market share and customer satisfaction.
Store Manager
Home Depot
02.2002 - 12.2019
- Led low to high-volume stores with $65+ million in annual sales.
- Assisted with hiring, training and development of 250 associates, 15+ supervisors and 6 salary managers.
- Collaborated with upper management on strategic initiatives aimed at increasing market share and customer satisfaction.
- Led team in achieving sales targets through effective merchandising and inventory management.
- Conducted regular performance reviews for staff members, providing constructive feedback and development for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Loss Prevention Supervisor
Macy's
09.1999 - 04.2001
- Collaborated with law enforcement on investigations involving organized retail crime.
- Led investigations into internal theft, resulting in reduced shrinkage rates.
- Installed and maintained covert security equipment.
- Investigated incidents of theft or fraud thoroughly, collecting evidence and preparing case summaries for legal proceedings.
- Wicklander-Zulawski training
Education
Associate of Arts - Business Administration And Management
Hartnell College
Salinas, CA06-2030
Skills
- Team building
- Root-cause analysis with sales & KPI performance
- Store Manager and personal development
- Merchandise planning
- Labor Strategy
- Leading whole store and District meetings in absence of District Manager
- Operational and Loss Prevention Efficiency
- Talent & Succession Planning
- P&L Ownership
- District Sales/Operations Captain
Accomplishments
Retail Leader with proven track record of introducing turnaround strategies and innovative retail that fueled sales and revenue growth.
Successfully managed and developed teams of 200+ building high performance cultures that improved engagement, retention, and productivity.
Executed major store transformation including remodels of digital fulfillment improving customer experience and operational efficiency.
Developed multiple leaders who were promoted into Assistant Manager and Store Managers roles.
Partnered with district leadership and HR on performance management, talent development and succession planing.
Languages
English
Full Professional
Spanish
Full Professional
Interests
- Camping
- Design and Build Websites
- Artificial Intelligence (AI) and Machine Learning
- Music
- Enjoy participating in [activity] for overall physical and mental well-being
Timeline
Store Manager
Lowes Home Improvment
01.2020 - 01.2025
Store Manager
Home Depot
02.2002 - 12.2019
Loss Prevention Supervisor
Macy's
09.1999 - 04.2001
Associate of Arts - Business Administration And Management
Hartnell College