John Barto
Browns Mills,NJ
Summary
Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Dedicated with more than 13 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. Conscientious store manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Sexton
Presbyterian Church of Toms River
Toms River
06.2016 - Current
- Daily cleaning of buildings and preschool
- General repairs
- Room setup for all outside usage
- Supply ordering
- Daily work through of property to fix/correct any issues.
General Manager 2
Advance Auto Parts
Jackson, NJ
08.2021 - 02.2024
- Recruited, trained and empowered employees to achieve key performance indicators.
- Supervised employees through planning, assignments, and direction.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Store Manager
Family Dollar
Bayonne, NJ
04.2015 - 04.2016
- Interviewed job candidates and made staffing decisions
- Counted cash drawers and made bank deposits
- Examined merchandise to verify that it was correctly priced and displayed
- Scheduled and led weekly store meetings for all employees
- Increased profits through effective sales training and troubleshooting profit loss areas
- Completed profit and loss performance reports
- Generated repeat business through exceptional customer service.
Store Manager
Duane Reade Inc/ Walgreens
Manhattan, NY
10.2002 - 01.2014
- Maintained established merchandising standards, including window, sales floor and promotional displays
- Supervised and directed all merchandise and shipment processing
- Strategically scheduled team members to maintain optimal staffing levels at all times
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
- Communicated clear expectations and goals to each team member
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Mentored new sales associates to contribute to the store's positive culture
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Cleaned and organized the store, including the checkout desk and displays
- Priced merchandise, stocked shelves and took inventory of supplies.
Skills
- Excellent customer service skills
- Merchandising
- Goal-oriented
- Detail-oriented
- POS systems
- Bank deposit procedures
- Staff training and development
- Opening and closing procedures
Phone Numbers
- Home, 917-474-4218
- Cell, 917-474-4218
Timeline
General Manager 2
Advance Auto Parts
08.2021 - 02.2024
Sexton
Presbyterian Church of Toms River
06.2016 - Current
Store Manager
Family Dollar
04.2015 - 04.2016
Store Manager
Duane Reade Inc/ Walgreens
10.2002 - 01.2014
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