John Batot
Hondo,TX
Summary
Regional Account Manager bringing 24 years of experience and a successful sales profile. Comprehensive knowledge of sales and negotiation tactics with commitment to building long-term relationships to consistently bring in new clients.
Overview
33
33
years of professional experience
Work History
REGIONAL ACCOUNT MANAGER
Nestle Professional USA
07.2019 - Current
- Promoted to Regional Account Manager for Texas, Oklahoma, Colorado, New Mexico
- Responsibilities include: manage brokers, focus on new business growth with large customers, work with beverage team members and chef teams
- Grow business by adding new accounts and expanding existing accounts.
- Achieved and exceeded sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
- Analyzed critical customer data to identify solutions and promote growth.
- Integrated new offerings and eliminated underperforming products to keep line agile in face of changing account needs and market trends.
- Developed on-point solutions and expedited resolutions for customers' problems and complaints.
- Resolved customer complaints regarding product quality, delivery timelines, or service issues.
- Developed relationships with key decision makers at target accounts to gain new business opportunities.
- Provided technical support and training to customers on all products offered by the company.
- Negotiated pricing agreements with clients based on their needs and budget constraints.
- Participated in trade shows, conferences, and other events to promote brand awareness in the region.
- Monitored competitor activities within the region to ensure competitive pricing and services were maintained.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Worked with Ben E. Keith, Sysco Foods, Labatt Foodservice, US Foods and Performance Food Group to grow sales and bring in new products.
TERRITORY SALES REPRESENTATIVE, TEXAS TEAM LEAD
NESTLE PROFESSIONAL BEVERAGE
11.2009 - 07.2019
- Vitality Inc. was purchased by Nestle in 2009 becoming Nestle Professional Beverage
- As part of the transition process, I became the Territory Sales Representative for the Central and South Texas market share
- Sales contacts and distribution include: SYSCO Austin, SYSCO San Antonio, Labatt San Antonio, US Food Austin, Ben E Keith San Antonio
- Implemented strategies to take advantage of new opportunities.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Trained new staff in relevant processes and procedures.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Fostered positive employee relationships through communication, training, and development coaching.
TERRITORY SALES MANAGER SOUTH & CENTRAL TEXAS
Vitality
03.2007 - 11.2009
- Promoted to Territorial Sales Manager to oversee the Texas market from Waco South to Brownsville
- Sales contacts and distribution included: SYSCO Austin, SYSCO San Antonio, Labatt San Antonio, US Food Austin, Ben E
- Keith, Military bases of Fort Hood & Fort Sam
- Responsibilities included: collecting new sales accounts and expanding existing sales accounts.
BRANCH MANAGER, AUSTIN REGION
STANS FOODS
08.2002 - 03.2007
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Resolved escalated customer complaints in a timely manner.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Promoted to Branch Manager for Stan's Foods
- Responsibilities included: distributor relations, scheduling direct deliveries, ordering product & maintaining inventory, managing all service/repair of equipment, correcting any service complaints, direct daily management of service technicians, and hiring new employees.
BRANCH MANAGER, AUSTIN REGION
DISPENSER SERVICES OF TEXAS (DST)
01.1991 - 01.2002
- Began career as service technician and in 1999 was promoted to Sales Representative
- Initially sold Keurig Coffee Program for direct business
- In 2000, SYSCO San Antonio was added to the existing sales territory
- Received a promotion to Branch Manager of DST Austin in August 2001
- Worked closely with SYSCO Austin, Labatt Food Service of San Antonio, and military outlets in the Austin region (Fort Hood)
- Responsibilities included: direct deliveries, distribution of product, overseeing service of equipment, and consumer product sales.
Skills
- Industry Expertise
- Client Engagement
- Account Servicing
- Contract Management
- Delivery Coordination
- Territory Management
- Revenue Growth
- Customer relationship development
- Time management abilities
- Relationship Building
Sales Awards
New Hire Mentor for Nestle - Nestle Presidents Club - National Sales Performance Award - Top Nestle Regional Sales Representative in new equipment placements - Nestle National Sales Advisory Committee - Nestle Territory Sales Representative of the Year
References
- Greg Coolidge 210-860-1855, gcoolidge@lyonsmagnus.com
- Barry Knizek 510-381-6041, bknizek@corefoodservice.com
- Sean Sargardia, 559-230-9428, sean.sargardia@us.nestle.com
Timeline
REGIONAL ACCOUNT MANAGER
Nestle Professional USA
07.2019 - Current
TERRITORY SALES REPRESENTATIVE, TEXAS TEAM LEAD
NESTLE PROFESSIONAL BEVERAGE
11.2009 - 07.2019
TERRITORY SALES MANAGER SOUTH & CENTRAL TEXAS
Vitality
03.2007 - 11.2009
BRANCH MANAGER, AUSTIN REGION
STANS FOODS
08.2002 - 03.2007
BRANCH MANAGER, AUSTIN REGION
DISPENSER SERVICES OF TEXAS (DST)
01.1991 - 01.2002