Experienced leader with ten years of military experience, skilled in strategic planning, problem-solving, and effective communication. Solid understanding of business principles, project management, and team leadership. Collaborative approach and unwavering work ethic, committed to driving success and achieving goals.
Overview
24
24
years of professional experience
Work History
President and CEO
Lab 7 LLC
01.2022 - 12.2024
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Reduced operational costs through strategic cost management initiatives.
Supported project management team for optimal performance.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Oversaw business-wide changes to modernize procedures and organization.
Established and maintained strong relationships with customers, vendors and strategic partners.
Maintained P&L and shouldered corporate fiscal responsibility.
Production Manager
Lab 7 LLC
11.2021 - 01.2022
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles, and quality assurance guidelines.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Sourced materials to keep up with production goals and meet customer demands.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Managed internal operational standards and productivity targets.
Monitored team budgets to keep projects on task and avoid waste.
Utilized data analysis tools to identify and resolve production issues.
Analyzed production data and prepared reports for senior management.
Evaluated employee performance and provided feedback and training as needed.
Construction Superintendent
Adamo Security Group
02.2021 - 11.2021
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Supervised field crews to maximize quality and work efficiency.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.
Identified and reviewed proposed change order requests.
Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Installed Sales Coordinator
Lowes Home Improvement Warehouse
01.2019 - 01.2021
Scheduled and managed installations, including contacting installers and customers throughout the process
Facilitated customer satisfaction through proper preparation of materials and follow-up communication with customers and installers
Managed day-to-day operations, including supervision and assignment delegation for 3-member team
Reviewed customer complaints to determine appropriate methods for resolution
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates
Established, enforced and updated policies keeping business agile and responsive to changing market conditions
Confirmed customer satisfaction by utilizing targeted follow-up methods after installs.
Coordinated installations reviews and completion of related paperwork.
Apprentice Plumber
United Association Of Plumbers (Local 230)
01.2016 - 01.2019
Performed pipe fabrication, installation and fitting according to proper specifications
Coordinated schedules with various construction departments in plumbing works for new and existing buildings
Cut and beveled piping using cutting torches, saws and threading machines
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment
Created and submitted daily reports on progress of all plumbing projects
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines
Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in the workplace
Insurance Sales Agent
GEICO/State Farm
06.2013 - 12.2015
Exceeded company sales goals for new policies
Researched and analyzed beneficial insurance and investment options and made recommendations to clients
Interviewed prospective clients to gather information on financial needs and discuss any existing coverage
Provided leadership and training for new agents regarding industry best practices and company policies. for new agents on the sales process and relationship building while maintaining current accounts and sales numbers
Analyzed customer needs and provided best options, up-selling products and services
Engaged customers and provided high level of service by carefully explaining details about documents
Strategic long-term business objectives by assessing customer feedback for direction on process improvements
Platoon Sergeant, Security Forces Convoy Command
United States Army
01.2001 - 12.2013
Oversaw daily command for platoon of 60 soldiers, demonstrating strong moral character, intellect and respect
Wrote in-depth reports and disseminated to superior officers to provide information about the squad’s patrol activities
Submitted work orders for malfunctioning vehicles and inspected each one upon service completion
Saved time by spearheading special projects through effective emergency resolution
Mitigate workflow downtime by maintaining complete accountability of all assigned equipment
Counseled squad leaders on needs and morale of enlisted personnel to assist in formulation and implementation of safety policies
Trained, supervised and organized over 100 soldiers and personnel.
Managed over $10 Million worth of equipment during garrison and deployment operations.