Summary
Overview
Work History
Education
Skills
Certification
References
continuing education
volunteer experience
Timeline
Generic

John Benedetto

Ann Arbor,MI

Summary

Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

VP, Chief of Staff (Pending Promotion to CXO Role)

SERVE Hospitality Group
03.2021 - Current

• Instrumental in guiding a multi-brand restaurant hospitality group through a 400% growth phase, transitioning from a single to multi-brand organization within 3 years.

• Oversaw Operations, Finance and Accounting, Growth/Marketing, and Human Resources/Legal Departments, ensuring seamless integration and efficiency.

• Transformed the company’s real estate approach, resulting in a 185% increase in annualized revenue volumes for new stores in 2022 vs 2023.

• Fostered a thriving company culture, promoting the top-performing field operations leader internally and successfully re-recruiting a key District Manager after a year-long hiatus.

• Led the adoption of cutting-edge technologies including a new payroll system, point-of-sale system, financial reporting software, and various operational/administrative tools, enhancing organizational efficiencies and employee satisfaction.

• Initiated and developed a global contractor workforce within the company, successfully expanding it to 8 FTEs across various departments and resulting in 75% labor cost savings while drastically reducing turnover.

• Consistently identified and implemented companywide savings and growth opportunities, including operational improvements, shareholder tax benefits, and new market real estate ventures.

• Successfully introduced and acted as the company’s Integrator for Entrepreneurial Operating System (EOS) providing organizational clarity and alignment on future goals while maintaining a culture of accountability for established metrics.

• Directed the company's refinancing initiatives and additional loan requests, skillfully negotiating with multiple lenders to secure competitive terms, thereby optimizing the capital structure and enhancing financial liquidity.

Program Leader – Financial Analysis (Franchise Operations and Development)

Domino’s Pizza
01.2019 - 03.2021
  • Create, maintain, and hold development team accountable to annual Profit and Loss budgets (Capex/Opex, Revenue, G&A Overhead, Store Open Goals, and Franchisee Incentives)
  • Liaise with and present to cross-departmental stakeholders, including CEO and CFO, concerning global development departmental progress, new initiatives, and forward-looking financial projections
  • Maintain one of six seats on leadership team for Dominos Global Store Development
  • Perform ad hoc analysis as finance lead on various special projects including Walmart alternative store program, corporate buyouts and market takeovers, ghost kitchen opportunities, and new store cannibalization reporting.

Market Growth Analyst – Global Franchise Development

Domino’s Pizza
10.2017 - 01.2019
  • Complete market and ROI analysis including a comprehensive look at service and PL data of franchisees as part of new store siting team
  • Maintain relationship with franchisee business owners, third party vendors and internal teams to improve and maintain Store Siting Model and CRM software.

Enterprise Consulting Group – Staff Consultant

UHY Advisors
09.2016 - 10.2017
  • Perform Financial Advisory and Consulting services for privately held companies in the transportation, manufacturing, retail, and software industries
  • Execute sell-side financial due diligence procedures as part of transportation client’s $15M sale of core business operations
  • Develop relationship with clients as an advisory role in client’s effort to obtain $11M Senior Debt refinancing.

Audit Senior Associate

Grant Thornton LLP
01.2015 - 09.2016
  • Audit the financial statements of SEC and privately held domestic and international clients in manufacturing, real estate, and not-for-profit industries
  • Recruit, train and develop staff level associates in preparation for promotion.

Education

Master of Science in Accounting (MSA) -

Grand Valley State University
Grand Rapids
12.2014

Bachelor of Arts, Economics -

The University of Michigan, Ann Arbor
05.2012

Skills

  • Data Analysis and Decision Making
  • Leadership and Team Building
  • Change Management
  • Operational Efficiency
  • Financial Acumen
  • OKRs and KPIs
  • Strategic Planning and Execution
  • Results-Driven
  • Cross-functional Team Leadership
  • Resource Allocation

Certification

Certified Public Accountant, Michigan, Inactive, 02/2016

References

References available upon request.

continuing education

  • Young Presidents Organization (YPO) Key Associates Forum, 12/2023, Present, Nominated by current CEO and selected to be part of 8 person forum for Finance executives.

               - Will be withdrawing from program due to career transition.

  • Conference Attendee, Regular Attendee at Annual Industry Conferences including Multi-Unit Leadership Conference (MUFC), Tropical Smoothie Annual Leadership and Suppliers Convention, and Restaurant Finance and Development Conference (RFDC)
  • Continuous Professional Development (CPE), Voluntary attendee of regularly scheduled seminars, micro courses, and industry updates affecting finance, accounting, operations, healthcare, tax law, human resources, and legal compliance

volunteer experience

  • Active Donor and Participant for Multiple 501(c) Organizations, Actively engaged by attending fundraising events and supporting key community initiatives. Regularly Collaborating with non-profit organizations to host fundraising events and raise community awareness.
  • Volunteer Leadership and Community Involvement, Spearhead company-wide charitable event initiatives and maintain ongoing relationships with community leaders. Current and Prior Community Involvement: Detroit Downtown Boxing Gym, Junior Achievement, Forgotten Harvest, Michigan Special Olympics

Timeline

VP, Chief of Staff (Pending Promotion to CXO Role)

SERVE Hospitality Group
03.2021 - Current

Program Leader – Financial Analysis (Franchise Operations and Development)

Domino’s Pizza
01.2019 - 03.2021

Market Growth Analyst – Global Franchise Development

Domino’s Pizza
10.2017 - 01.2019

Enterprise Consulting Group – Staff Consultant

UHY Advisors
09.2016 - 10.2017

Audit Senior Associate

Grant Thornton LLP
01.2015 - 09.2016

Master of Science in Accounting (MSA) -

Grand Valley State University

Bachelor of Arts, Economics -

The University of Michigan, Ann Arbor
John Benedetto