Summary
Overview
Work History
Education
Skills
Timeline
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John Bentley Jr.

Dundee,NY

Summary

I have spent the last twenty years in the propane industry as a service technician and driver. I am very knowledgeable in all aspects of the propane and fuel oil industry. I thrive to provide the best customer service possible, I am always willing to go the extra mile.

Overview

20
20
years of professional experience

Work History

Propane Specialist IV

Superior Plus Propane
08.2015 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.


Service Technician/Delivery Driver

Suburban Propane
09.2003 - 08.2015
  • Diagnosed and troubleshot problems, repairing, and restoring appliances to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Assisted training on proper use of equipment to deliver excellent customer service.

Education

High School Diploma -

Vassar Senior High School
Vassar, MI
06.1995

Skills

    * Propane and Fuel Oil Deliveries

    * Propane tank sets

    * Cleaning and troubleshooting appliances

    * Leak tests and Gas checks

    * Training numerous employees

    * Customer Service

Timeline

Propane Specialist IV

Superior Plus Propane
08.2015 - Current

Service Technician/Delivery Driver

Suburban Propane
09.2003 - 08.2015

High School Diploma -

Vassar Senior High School

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John Bentley Jr.