John Betancourt
Middletown,Nj
Summary
Dedicated Plumbing Service Technician with a proven track record at Anthony's Plumbing, excelling in diagnostics and repairs. Skilled in fixture installation and preventative maintenance, I enhance customer satisfaction through effective communication and problem-solving. Committed to safety and compliance, I ensure high-quality plumbing solutions that extend system longevity.
Overview
8
8
years of professional experience
Work History
Plumbing Service Technician
Anthony's Plumbing
Monroe, NJ
01.2026 - Current
- Diagnosed plumbing issues and performed repairs on residential systems.
- Installed fixtures, pipes, and appliances in compliance with local codes.
- Collaborated with team to complete service calls efficiently and effectively.
- Assisted in maintaining inventory of tools, parts, and equipment for operations.
- Conducted routine inspections to identify potential plumbing problems proactively.
- Educated clients on plumbing maintenance and best practices for system care.
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
- Assessed project requirements accurately to provide detailed cost estimates for clients prior to commencing work.
- Optimized inventory control processes, reducing waste while keeping necessary supplies readily available for technicians during service calls or installations.
- Utilized industry-specific tools for precise measurements, cutting, and installations of pipes and fixtures.
- Increased customer satisfaction by providing efficient and professional plumbing services.
- Performed regular maintenance on plumbing systems, extending their lifespan and reliability.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Installed, repaired and maintained water, gas and sewer systems.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Inspected sewers and piping systems to assess quality and condition.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Measured, threaded, and cut materials to correct angles.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
Plumbing Helper
Jbm Plumbing
New Jersey
06.2018 - 05.2022
- Assisted in installation and repair of plumbing systems, ensuring compliance with safety regulations.
- Supported lead plumber in diagnosing plumbing issues and implementing solutions effectively.
- Maintained tools and equipment, ensuring readiness for daily tasks and reducing downtime.
- Learned to read blueprints and technical drawings for accurate installation of plumbing fixtures.
- Gained proficiency in using hand tools and power tools essential for plumbing operations.
- Participated in ongoing training and professional development opportunities to stay current with industry trends and best practices.
- Increased customer satisfaction with prompt response times to service calls and professional demeanor when addressing concerns.
- Maintained clean workspaces for increased safety and productivity during plumbing projects.
- Improved job efficiency by assisting with the installation, repair, and maintenance of plumbing systems.
Education
High School Diploma -
Keyport High School
Keyport06-2018
Skills
- Strong communication skills
- Gas line work
- Continuous learning mindset
- Basic computer literacy
- Plumbing code compliance
- Preventative maintenance planning
- Sewer line inspection
- Fixture repair mastery
- Drain cleaning proficiency
- Backflow prevention expertise
- Video camera inspection
- Pipe soldering techniques
- Water heater servicing
- Pipe installation
- Pressure testing
- Drain cleaning
- Fixture installation
- Ventilation systems
- Pipe cutting
- Water quality testing
- Leak detection
- Piping system inspection
- Teamwork and collaboration
- Customer service
- Problem-solving
- Skilled with both hand and power tools
- Problem-solving abilities
- Safety conscious
- Reliability
- Excellent communication
- Diagnostics and troubleshooting
- Active listening
- Water heater installation
- Drainage repair
- Heavy lifting
- Residential plumbing
- Pipefitting
- Relationship building
- Commercial and residential jobs
- Remodels and new construction
- Self motivation
- Systems testing
- Interpersonal skills
- Conflict resolution
- Professionalism
- Blueprint reading
- Preventive Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Plumbing Service Technician
Anthony's Plumbing
01.2026 - Current
Plumbing Helper
Jbm Plumbing
06.2018 - 05.2022
High School Diploma -
Keyport High School