Azure Cloud
John Biddle
Junior Network Engineer & Cybersecurity Student
Dover,DE
Summary
Professional networking specialist with considerable hands-on experience in configuring, managing, and troubleshooting network systems. Skilled in utilizing network monitoring tools, optimizing performance, and maintaining secure and efficient operations. Strong focus on team collaboration and adaptability, ensuring reliable support and seamless integration within dynamic environments. Known for technical proficiency, problem-solving abilities, and effective communication skills.
Overview
10
10
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Junior Network Engineer
Bits & Bytes Incorporated
Dover, DE
01.2025 - Current
- Participated in the planning and execution of network upgrades for scalability and security improvements.
- Developed comprehensive documentation of network topology, device configurations, and standard operating procedures for reference purposes.
- Enhanced network security with the implementation of firewalls, VPNs, and access control systems.
- Assisted in the design and deployment of a new company-wide network infrastructure, resulting in increased efficiency.
- Managed IP address allocation within the organization''s LAN/WAN environments using DHCP best practices efficiently.
- Implemented backup strategies to safeguard critical data from loss or corruption incidents.
- Streamlined communication between departments through effective collaboration with IT staff members crossfunctionally.
- Performed root cause analysis on recurring network issues, leading to long-term resolutions that minimized future disruptions.
- Recommended network security standards and upgrades to management.
Bug Bounty Hunter
Bugcrowd
Dover, DE
06.2023 - Current
- Report writing on proof of concept
- Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
- Performed risk analyses to identify appropriate security countermeasures.
- Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
- Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
- Advised executive leadership on current threat landscapes, providing strategic guidance on improving overall cybersecurity posture.
- Conducted surveillance on networks for up to 8 hours at time.
System Administrator
Bits & Bytes Incorporated
Dover, DE
04.2024 - 01.2025
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
- Worked with users to determine areas of technology in need of improved usability.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Completed reports detailing network and systems performance and downtime issues.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
Contamination Agent Manager
Controlled Contamination Services
Clarksville, TN
01.2019 - 05.2019
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Increased customer satisfaction with personalized follow-up strategies.
- Oversaw compliance with regulatory requirements, maintaining company's reputation.
- Tailored communication strategies to different client segments, improving engagement.
- Maximized performance by monitoring daily activities and mentoring team members.
Infantryman
U.S. Army
Fort Campbell, Kentucky
09.2015 - 01.2019
- Motivated team members during team level training
- Resulting in 100% qualifications
- Ensured work areas were safe and hazardous materials were stored according to DOD regulations, resulting in 0 work accidents
- Achieved a high fitness score 270 out of 300 on physical fitness tests
- Handpicked above peers to perform duties above assigned title and manage and delegate responsibilities in the absence of supervisor
- Conducted patrols in the U.S and overseas, ensuring safety and security.
- Maintained 100% accountability of all professional equipment
- Trained teams on emergency preparedness and integration of tactical planning, equipment maintenance, and weapon use.
- Maintained secure communication systems to relay information to and from command teams.
- Enhanced situational awareness by employing advanced surveillance and reconnaissance techniques.
Education
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Hyattsville, MD 05.2001 -
Diploma - Military Science
Caesar Rodney High School
Camden, DE06.2014
Skills
Software Deployment
Data entry & security
Critical thinking
Infrastructure planning
Cloud services
TCP/IP protocol
Storage virtualization
Programming & Scripting
Firewalls, VPNs and security products
Operational analysis
Network access control
Routing protocols
Local area networks
Operating systems
Effective communication
Technical support
Software
Kali linux
Burpsuite
Wireshark
Metasploit
Sysinternals
Act! CRM
Sophos MDR
Microsoft Admin Center
Microsoft Windows
Websites
Certification
CompTIA pentest+, tryhackme, June 2023- Sept 2023
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Junior Network Engineer
Bits & Bytes Incorporated
01.2025 - Current
System Administrator
Bits & Bytes Incorporated
04.2024 - 01.2025
CompTIA pentest+, tryhackme, June 2023- Sept 2023
09-2023
Bug Bounty Hunter
Bugcrowd
06.2023 - Current
Cyber Defense, tryhackme, May 2023- June 2023
06-2023
Contamination Agent Manager
Controlled Contamination Services
01.2019 - 05.2019
Infantryman
U.S. Army
09.2015 - 01.2019
Bachelor of Science - Cyber Security
University of Maryland Global Campus
05.2001 -
Diploma - Military Science
Caesar Rodney High School