John Bilardello
North Aurora,IL
Summary
Dynamic and proactive professional with experience at Black Sheep Golf Club, excelling in golf cart management and customer support. Recognized for enhancing operational efficiency and delivering exceptional service during high-pressure events. Adept at multitasking and problem-solving, ensuring a seamless experience for guests and contributing to successful tournament operations.
Offering strong work ethic and readiness to excel in dynamic environment. Produces reliable performance in maintaining golf carts and managing inventory. Ready to use and develop organizational and customer service skills in a sales role.
Overview
2
2
years of professional experience
Work History
Cart Barn Attendant
Black Sheep Golf Club
04.2024 - Current
- Maintained clean and organized cart storage areas to ensure optimal accessibility for golfers.
- Assisted in operational efficiency by managing golf cart fleet, performing routine maintenance checks.
- Provided excellent customer service by greeting members and guests upon arrival at the cart barn.
- Coordinated transportation of equipment to designated areas, ensuring timely availability for events and tournaments.
- Monitored inventory levels of carts and accessories, reporting discrepancies to management for prompt resolution.
- Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
Food Runner
Open Range Bar & Grill
02.2024 - Current
- Delivered food and beverages promptly, ensuring accuracy and presentation.
- Coordinated with kitchen staff to streamline order flow and minimize delays.
- Assisted servers in maintaining cleanliness and organization of dining areas.
- Trained new team members on food handling procedures and service standards.
- Provided exceptional customer service, addressing guest inquiries and concerns effectively.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
Education
Bachelor of Science - Communications
Bowling Green State University
Bowling Green, Ohio, OH05-2030
High School Diploma -
Marmion Academy
Aurora, IL05-2026
Skills
- Proactive problem-solving
- Golf cart management
- Effective stress management
- Customer support
- Driving range ball retrieval
- Cart maintenance
- Quick learner
- Problem-solving
Timeline
Cart Barn Attendant
Black Sheep Golf Club
04.2024 - Current
Food Runner
Open Range Bar & Grill
02.2024 - Current
Bachelor of Science - Communications
Bowling Green State University
High School Diploma -
Marmion Academy