JOHN BINKOWSKI
Harpers Ferry
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
14
14
years of professional experience
Work History
Project Manager
TKH Security
12.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Managed projects from procurement to commission.
- OSHA 10 Certified
Project Manager
Scheidt and Bachmann USA
03.2020 - 12.2024
- Directly Responsible for Installation projects in the Washington DC, Baltimore, Northern VA primarily
- Also supporting AZ and FL areas as needed
- Communicate with customers surrounding updates, invoices, change orders and progress
- Conduct weekly meetings with staff on inventory levels, progress on projects and needs
- Manage customer expectations
- Review invoicing and handle customer disputes
- Create installation schedule
- Create lane and equipment drawings
- Ensure working environment is safe and technicians have the proper tools
- Manage employee time approvals, time off and discipline
- Manage workflow of subcontractors and Team to ensure timely schedule of tasks and profitability of each project
- Maintain project inventory
- Optimize overall performance of each project, look for ways to improve efficiency
- Responsible for P&L
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Service and Parts Director
Flemings Ultimate Garage
09.2019 - 03.2020
- Directly Responsible for Automotive Technicians, Parts Department staff, vehicle inventory management staff and lot attendants
- Communicate with customers surrounding quotes, invoices and updates
- Conduct weekly meetings with staff on inventory levels, progress on projects and needs
- Research unique and difficult to find parts for specialized automobiles
- Manage owner and customer expectations
- Review invoicing and handle customer disputes
- Review work performed, test and approve before delivering to customer
- Create labor and parts quotes and discuss, sell to the customer
- Ensure working environment is safe and technicians have the proper tools
- Manage employee time approvals, time off and discipline
- Manage workflow and first time Repair
- Maintain shop supply levels, identify and improve on most utilized
- Optimize overall performance of each individual department to work as a cohesive unit
- Responsible for P&L
Service Manager
Sentry Control Systems |SKIDATA Inc.
06.2011 - 09.2019
- Directly Responsible for Mid-Atlantic region (DC, Northern VA, MD, also support NC, GA, FL and TX Technicians and Engineers
- Coaching, mentoring, Growth and Development of Field Service Technicians
- Communicate with customers surrounding service visits and maintenance schedules
- Perform site visits and maintenance inspections to ensure quality and customer satisfaction
- Review monthly reports on first time fix rate, Technician productivity and service profitability, review low performing contracts and plan improvement
- Work with Install department to turn over projects successfully
- Perform employee reviews, disciplinary actions/corrections with HR
- Interview candidates for open positions
- Perform budget reviews for increases
- Responsible for escalations and remedy of any service issues
- Assist with scheduling/approving vehicle repair
- Manage Technician vehicle inventory parts and RMA process, ensure they have what they need and that old parts are returned for repair
- Optimize stock/usage levels
- Manage field service coordinator, work with them to optimize schedule to include appropriate tech for the specified service request, location, optimize service calls and assist with strategic decision making
- Conduct Quarterly Field Service Team meetings
- Account planning and management in concert with Sentry Account Manager
- Ensure proper OSHA safety requirements are followed
- Responsible for consistent performance feedback
- Maximize effective use of ERP dashboards and queues
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Certificate - Electrical wiring
James Rumsey Technical institute
01.2000
High School -
Mussleman High School
01.1998
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Project
- Electrical/Mechanical Troubleshooting
- Project management
- Commercial & Residential electrical wiring
- Budget management
- Visio
- Schedule development
- Bluebeam
- Stakeholder communication
- Extensive use of hand & electric tools
- Performance monitoring
- Risk assessment
- Customer service
- Team collaboration
- Time management
- Project planning
- Advanced problem solving
- Scope management
Timeline
Project Manager
TKH Security
12.2024 - Current
Project Manager
Scheidt and Bachmann USA
03.2020 - 12.2024
Service and Parts Director
Flemings Ultimate Garage
09.2019 - 03.2020
Service Manager
Sentry Control Systems |SKIDATA Inc.
06.2011 - 09.2019
Certificate - Electrical wiring
James Rumsey Technical institute
High School -
Mussleman High School
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