John Blackwell
Tulsa,OK
Summary
Proven professional with a diverse background encompassing patient care, security, and insurance sales. Excelled at Crisis Care by enhancing patient support and safety measures, demonstrating exceptional problem-solving abilities and teamwork. Licensed in insurance, adept at client relationship management and regulatory compliance. Achieves results through attention to detail and a positive attitude, committed to continuous professional development.
Overview
35
35
years of professional experience
Work History
Mental Health Technician
Crisis Care
03.2024 - Current
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Maintained patient stability by checking vital signs and weight.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
- Provided emotional support to patients and families during difficult situations, fostering trust and open communication.
- Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Security Officer
Crisis Care
03.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Insurance Agent
Self Employed Insurance Group
08.1989 - 03.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
Education
High School Diploma -
Nathan Hale High School
Tulsa, OKSkills
- Patient Care
- Healthcare ethics
- Document Management
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Problem-solving abilities
- Conflict Resolution
- Team Development
- Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Flexible Schedule
Accomplishments
US Navy Veteran
Top Sales Insurance Agent
Employee of the Month at Crisis Care | June 2024
Chess Champion in high school
Chess Champion in US Navy
Runner up state boxing champion
Timeline
Mental Health Technician
Crisis Care
03.2024 - Current
Security Officer
Crisis Care
03.2024 - Current
Insurance Agent
Self Employed Insurance Group
08.1989 - 03.2024
High School Diploma -
Nathan Hale High School