Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Madalyn Blanton

Lewisville,TX

Summary

Motivated and compassionate aspiring healthcare professional with frontline experience in both administrative and emerging clinical support roles. Known for excellent patient communication, EMR proficiency, and adaptability in fast-paced urgent care settings. Currently pursuing nursing prerequisites and eager to expand clinical skillset under medical supervision. Passionate about delivering quality care while learning hands-on from experienced medical teams.

Overview

6
6
years of professional experience

Work History

Insurance Coordinator

Dental Care 4 Kids
Flower Mound, TX
07.2023 - Current
  • Coordinate insurance verifications, claims, and patient billing to ensure smooth financial operations.
  • Submitted insurance claims and followed up on denials or discrepancies to ensure prompt payment.
  • Communicate with patients and guardians regarding treatment plans, coverage, and payment options in a child-friendly, compassionate manner.
  • Assist the doctor chairside during procedures when needed, providing instruments, suctioning, and patient comfort support.
  • Sterilize instruments and sanitize treatment rooms in accordance with OSHA, and infection control protocols.
  • Support IV sedation procedures by preparing rooms, assisting with monitoring, and coordinating care with the anesthesiologist on the day of treatment.
  • Communicate with families in a compassionate, professional manner regarding treatment plans, appointments, and sedation aftercare instructions.

Medical Receptionist

Rapid Med
Argyle, TX
01.2021 - 02.2022
  • I greeted and registered patients, verified insurance, and coordinated appointment flow in a high-volume urgent care clinic.
  • Used EMR systems to input patient data, document procedures, and assist providers with charting needs.
  • Followed HIPAA and infection control protocols to protect patient safety and confidentiality.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Facilitated patient intake by documenting vital signs like blood pressure, temperature, pulse, and respiratory rate.
  • Conducted swabs for COVID-19, strep, and influenza under supervision.
  • Ensured exam rooms were ready, clinical supplies were replenished, and cleanliness was upheld.

Senior Stylist

David Ryan Salon
07.2019 - 07.2021
  • Secured client satisfaction by driving service and product benefits, features and recommendations around customers' needs.
  • Offered outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided visual social media content to increase engagement with customers.
  • Recommended improvements to products and services to mitigate complaints.
  • Attended social and networking events to engage in prospecting activities and grow personal book of business

Education

Licensed Cosmetologist - Cosmetology Education

Ogle School of Hair, Skin And Nails
Denton, TX
10.2018

Some College (No Degree) - Associate of Science

Dallas College
Dallas, TX

Skills

  • Insurance verification
  • EMR systems
  • Infection control
  • HIPAA compliance
  • Team collaboration
  • Conflict resolution
  • Time management
  • Compassionate care
  • Patient intake
  • Sterilization techniques
  • CPR
  • Pediatric care
  • Pre/Post-Operative Care

Accomplishments

  • Awarded the "Magic Touch" award for the most satisfied clients.

References

References available upon request.

Timeline

Insurance Coordinator

Dental Care 4 Kids
07.2023 - Current

Medical Receptionist

Rapid Med
01.2021 - 02.2022

Senior Stylist

David Ryan Salon
07.2019 - 07.2021

Licensed Cosmetologist - Cosmetology Education

Ogle School of Hair, Skin And Nails

Some College (No Degree) - Associate of Science

Dallas College

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