Highly proactive manager with fourteen years in the restaurant industry. Background includes selecting and training staff to provide great customer service while maximizing profits. Demonstrated team leader with excellent staff management and training skills.
Overview
20
20
years of professional experience
Work History
I/O Assistant Manager
Rent A Center
Colorado Springs and Pueblo, Colorado
08.1998 - 02.2004
Managed the collections department. Carefully interviewed, selected, trained and supervised a staff whose main duty was to collect past-due accounts. Gave employee evaluations. Controlled cash and costs. Helped with merchandise display and sales of merchandise. Managed inventory. Met company standards for past-due accounts as a percent of all rental sales.
General Manager
Peter Piper Pizza
Pueblo and Colorado Springs, Colorado
04.1984 - 06.1998
Carefully interviewed, selected, trained and supervised staff. Used creativity for local store marketing. Controlled costs, cash and inventory while working under a budget. Gave employee evaluations including supervisors. Worked with local schools to create a reward program for students who excel. Helped create training manuals that were used throughout the company and its franchises.
Education
Bachelor of Science - Business Administration
University Of Southern Colorado
Pueblo, CO
1987
Skills
Detail Oriented Skilled in training Service-oriented Staff scheduling Employee reviews Strong organizational skills High-energyBudgeting Cost control Interviewing Providing superior service Inventory control Dedicated
Accomplishments
Selected and participated as a judge for the National Future Business Leaders of America Competition two years, 1996 and 1997.
Participated in school mentoring programs in Colorado Springs
Completed courses required to be a Certified Addictions Counselor