Summary
Overview
Work History
Education
Skills
Timeline
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John Boenitz

Stanhope,New Jersey

Summary

Accomplished Sr Manager Business Technology at AbbVie, adept in operations management and fostering cross-functional team collaboration. Demonstrated excellence in driving organizational improvement, achieving operational excellence, and developing talent. Proven track record in enhancing client relationships and implementing innovative technology solutions, leading to significant operational efficiencies and surpassing performance targets.

Overview

11
11
years of professional experience

Work History

Sr Manager Business Technology

AbbVie
04.2018 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
  • Drove adoption of new technology solutions, modernizing operations and improving operational efficiency.
  • Established team priorities, maintained schedules and monitored performance.

Subject Matter Expert- Allergan

Telerx
10.2015 - 04.2018
  • Optimized subject matter content by conducting extensive research and incorporating industry trends.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Enhanced client relationships by delivering tailored advice and demonstrating in-depth product knowledge.
  • Drove innovation by encouraging exploration of novel approaches to project challenges.
  • Facilitated workshops to disseminate best practices across organization, leading to improved efficiency.

Senior Client Services Analyst

Forest Laboratories, Inc,
11.2013 - 10.2015
  • Enhanced system performance by identifying and resolving complex technical issues.
  • Evaluated emerging technologies and provided recommendations for their potential implementation within the organization.
  • Mentored junior team members in technical concepts and skills development, fostering a culture of continuous learning within the organization.
  • Developed efficient IT solutions for business challenges, resulting in improved operational efficiency.
  • Played a key role in successful technology integrations following mergers or acquisitions.
  • Enhanced user satisfaction with IT services through timely issue resolution and proactive communication.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.

Education

No Degree - Computer Science

William Paterson University of New Jersey
Wayne, NJ

Certificate - Information Technology

PC Age Technical School
Fairfield, NJ
06.1999

Skills

  • Operations Management
  • Cross-functional Team Coordination
  • Documentation And Reporting
  • Cross-Functional Collaboration
  • Partnership Development
  • Organizational improvement
  • Talent Development

Timeline

Sr Manager Business Technology

AbbVie
04.2018 - Current

Subject Matter Expert- Allergan

Telerx
10.2015 - 04.2018

Senior Client Services Analyst

Forest Laboratories, Inc,
11.2013 - 10.2015

No Degree - Computer Science

William Paterson University of New Jersey

Certificate - Information Technology

PC Age Technical School

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John Boenitz