John Boggs
Allen,TX
Summary
Dynamic Account Manager with Integrated Power Services, skilled in customer relationship management and sales strategy development. Proven track record of enhancing sales volume and improving profit margins through effective negotiation and problem-solving. Passionate about building long-term client relationships and delivering tailored power solutions that exceed expectations.
Overview
17
17
years of professional experience
Work History
Account Manager, Inside Sales
Integrated Power Services
Lewisville, Texas
08.2008 - Current
- Managed customer accounts and maintained strong client relationships.
- Coordinated sales activities and ensured timely follow-up with leads.
- Analyzed customer needs to recommend suitable power solutions.
- Collaborated with engineering teams to address client specifications.
- Prepared detailed proposals and presentations for prospective clients.
- Trained junior sales staff on product knowledge and sales techniques.
- Utilized CRM systems to track sales activities and customer interactions.
- Resolved client inquiries promptly to enhance customer satisfaction.
- Provided technical support to customers regarding products and services.
- Prepared proposals for new business opportunities based on client requirements.
- Tracked key performance metrics such as lead generation, conversion rates, and average order size.
- Reviewed competitors' offerings, pricing structures, and marketing tactics.
- Negotiated pricing and contracts with customers.
- Developed presentations for prospective customers outlining product features and benefits.
- Coached team members on how to effectively close deals with clients.
- Maintained client accounts and updated CRM system with relevant information.
- Performed regular follow-up calls to ensure customer satisfaction levels remain high.
- Identified areas for improvement in the sales process and developed solutions accordingly.
- Assisted in developing budgets for future projects and initiatives.
- Participated in trade shows and industry events to network with potential customers.
- Resolved customer disputes or complaints in a timely manner.
- Communicated with repeat customers to build long-term relationships.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
Education
High School Diploma -
Garland High School
Garland, TX05-1985
Skills
- Customer relationship management
- Sales forecasting
- Proposal preparation
- Technical support
- Performance tracking
- Product presentation
- Team coaching
- Problem solving
- Effective communication
- Negotiation skills
- Networking skills
- Sales strategy development
- Prospecting skills
- Customer service
- Account management
- Prospecting
- Follow-up communications
- Relationship selling
- Cross-selling products and services
- Business development
- CRM software proficiency
- Sales process
- Sales pipeline management
- Sales presentations
- Prospecting clients
- Sales management
- Active listening
- Customer relationship building
- Product description
- Customer care
- Complaint handling
- Negotiation
- Networking
- Objection handling
- Territory management
- Relationship building
- Sales software proficiency
- Up-selling
- Post-sales support
- Sales development
- Customer retention
- Closing sales
- Time management
- Competitor research
- Contact follow-up
- Product and service knowledge
- Territory growth
Affiliations
- Family, Music, Mechanics, Self Engineered Projects
References
References available upon request.
Timeline
Account Manager, Inside Sales
Integrated Power Services
08.2008 - Current
High School Diploma -
Garland High School
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