John Bonura
Port Jefferson,NY
Summary
Experienced with office management, administrative tasks, and customer service. Utilizes organizational and multitasking skills to maintain efficient office operations. Knowledge of clerical duties, including document handling and scheduling.
Overview
4
4
years of professional experience
Work History
Office Associate
Swim King Pools
06.2025 - Current
- Managed customer inquiries and provided product information to enhance client satisfaction.
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Responded to inquiries from callers seeking information.
- Developed and maintained filing systems for improved organization and easy access to documents.
- Streamlined scheduling processes for appointments and service requests to optimize resource allocation.
- Added and kept up to date the customer database based off of recent jobs.
Hospitality Associate
Rocco's Pizza
07.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Coached new team members on business procedures and policies, contributing to a cohesive work environment that prioritized teamwork.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Handled guest complaints professionally and diplomatically, leading to positive resolutions and repeat business.
- Ensured cleanliness standards were met throughout all public areas of the restaurant by conducting regular inspections.
- Maintained accurate records of all financial transactions, ensuring proper tracking of revenues and expenses within the department.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times for customers.
Trainee Associate
Lou's Automotive
04.2023 - 06.2024
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Education
No Degree - Finance
James Madison University
05.2028
High School Diploma -
Earl L. Vandermeulen High School
Port Jefferson, NY01-2024
Skills
- Effective communication
- Effective priority management
- Client relationship management
- Collaborative teamwork
- Sales enhancement
- Swift analytical thinking
- Strategic purchasing negotiation
Hobbies and Interests
- Passionate about physical fitness and weight training as a means of promoting both physical health and mental resilience.
- Actively participate in recreational sports to foster teamwork, discipline, and continuous personal development.
- Committed to a wellness-focused lifestyle that supports empathy, balance, and high energy in professional environments.
Timeline
Office Associate
Swim King Pools
06.2025 - Current
Trainee Associate
Lou's Automotive
04.2023 - 06.2024
Hospitality Associate
Rocco's Pizza
07.2021 - Current
No Degree - Finance
James Madison University
High School Diploma -
Earl L. Vandermeulen High School
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