John Bovee
Oxford
Summary
Dedicated professional with a strong work ethic and expertise in customer service. Proven ability to maintain safety compliance and high-quality standards in grounds inspection, enhancing overall guest satisfaction.
Overview
19
19
years of professional experience
Work History
Golf Course Groundskeeper P/Team Member
Oxford Hills Golf Club / Bard Inc.
Oxford
03.2023 - Current
- Maintained pristine golf course conditions through regular mowing, edging, and fertilization.
Retired in 2019
Turner Sanitation Inc
Lake Orion
04.2011 - 02.2019
Driver - CDL B /Tanker Truck Driver
Turner Sanitation Inc.
Lake Orion
04.2011 - 02.2019
- Operated company vehicles efficiently while adhering to all safety protocols.
- Addressed customer inquiries and concerns to enhance service satisfaction.
- Adhered to company policies and procedures related to safety and security standards.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Reported any incidents involving the truck or its cargo to management immediately.
- Operated a variety of vehicles safely in diverse weather conditions.
- Communicated effectively with dispatch and customers to provide status updates.
- Reported any vehicle malfunctions or accidents immediately to management.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Collected payments for goods delivered or unloaded.
Driver
Rousch Inc
Auburn Hills
04.2009 - 04.2011
- Operated company vehicles efficiently while adhering to all safety protocols.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Coordinated with dispatch to receive and confirm delivery assignments.
- Maintained accurate logs of deliveries, including addresses and times.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Participated in safety meetings to promote a culture of safety awareness.
- Adhered to company policies and procedures related to safety and security standards.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Operated a variety of vehicles safely in diverse weather conditions.
- Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
- Reported any vehicle malfunctions or accidents immediately to management.
- Completed necessary paperwork and documentation for deliveries.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Adhered to traffic laws and regulations to prevent accidents.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Checked vehicle after shift for damage.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Insurance Agent
Bankers Life and Casualty
Grand Blanc
06.2007 - 06.2010
- Developed personalized insurance plans to meet client needs and preferences.
- Facilitated training sessions for new agents on policy details and sales techniques.
- Maintained compliance with state regulations and company policies in all transactions.
- Provided exceptional customer service by addressing inquiries and resolving complaints.
- Supported clients through claims processing to ensure timely resolutions.
- Updated clients on policy changes and new insurance products regularly.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Provided customers with information regarding plan features, pricing, and availability.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Processed payments received from clients promptly according to established procedures.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Developed appropriate quotes based on risk information.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
Education
Bachelor of Science - Human Resources Development
Oakland University
Rochester, Michigan, MI04-1991
Skills
- Dedicated work ethic
- Customer service and assistance
- Grounds inspection
- Quality assurance
Timeline
Golf Course Groundskeeper P/Team Member
Oxford Hills Golf Club / Bard Inc.
03.2023 - Current
Retired in 2019
Turner Sanitation Inc
04.2011 - 02.2019
Driver - CDL B /Tanker Truck Driver
Turner Sanitation Inc.
04.2011 - 02.2019
Driver
Rousch Inc
04.2009 - 04.2011
Insurance Agent
Bankers Life and Casualty
06.2007 - 06.2010
Bachelor of Science - Human Resources Development
Oakland University