JOHN BOYER
Phoenix,AZ
Summary
Experienced professional in ERP, Inventory and Master Data management with a robust background in leadership, organizational efficiency, and interdepartmental collaboration. Demonstrates exceptional analytical thinking and problem-solving skills. Notable accomplishments include: MSO shrink reduction by 10X, Multi-system rollouts, including development for necessary reporting and functional programs, RFID district certification, and proficiency in Excel and MS Office. Proven expertise in personnel management and development, coupled with a track record of generating exemplary visit reports.
Overview
16
16
years of professional experience
Work History
Master Data and Inventory Control Manager
MME Enterprise
Culver City , CA
2019.05 - Current
- Oversaw inventory tracking and control for 32 retail stores and 3 distribution facilities across 7 states
- Improved company Shrink from 20.4% to 1.8% through regular reviews and adjustments
- Ensured the effectiveness and efficiency of inventory control systems through implementation of policy updates, processes, and procedures to support accurate inventory records
- Monitored and updated state regulatory systems including Metrc and BioTack for multiple states
- Oversaw SKU and product creation and Master data maintenance across multiple systems for 7 states and maintained SKU catalog for over 50,000 SKU’s
- Facilitated customized reports and data consolidation for multiple departments
- Monitored and supported inventory transactions within Microsoft NAV and associated warehouse management and multiple POS systems
- Provided guidance on inventory issues and report findings to senior leadership
- Managed and provided direction and support to retail team members and supply chain support staff through Retail Support ticketing system and Help Desk email distributions
- Main point of contact with financial team and external auditors to facilitate smooth auditing processes
- Collaborated with supply chain and inventory analysts to optimize the inbound and outbound flow of finished goods
- Worked with the Director of Product Life-Cycle Systems and Data Management to synchronize inventory storage infrastructure with ERP-designed inventory systems
- Provided weekly and monthly updates during S&OP meetings on the health of inventory operations throughout the MME Chain
- Supported ad-hoc project requests from the Director of Product Life-Cycle Systems and Data Management: Such as, RTV’s, inventory reallocation, promotion and sell through data, etc
- Trained MME employees on proper inventory operations and control processes to minimize discrepancies as well as use of all inventory management hardware
- Provided a framework to understand the true capacity of each location's back-of-house based on the product mix driven by the demand of each location
- Coordinated with MedMen facilities and retail operations departments, as well as other stakeholders, for timely delivery of inventory optimization projects.
Assistant General Manager
Levi’s Strauss & Co
Santa Monica , CA
2016.02 - 2019.05
- Implementation and training of employees through transitioning from MC40 to Ipod Levi’s Mobile OS receiving and RTV processes
- Initiated Max Capacity system through EBIT reports now adopted District wide
- Cut discrepancies by 30% utilizing Gen-RRams reporting to identify BOL variances
- Improved inventory allocation, assessment, and performance analytics with weekly reporting
- Implementation of customized SKU reports for profitability and future buys
- Increased sale/sq.ft 340% through hyperlocal merchandising and product performance
- Coordinated drop shipments and shipment holds improving sell-through and inventory accuracy
- Installation of on-boarding training plan; responsible for recruiting, hiring, and development for staff of 30+.
Senior Merchandise Presentation Manger
Banana Republic
Los Angeles , CA
2015.09 - 2016.02
- Leads implementation of product, marketing, and promotional strategies, providing plan for floor sets and execution
- Creating creative and effective placement and marketing to conveying a compelling merchandizing story
- Analyses FMR making necessary product placement/ adjustments based on selling as well as based on store design type and assortment levels
- Manages team to ensure efficient and effective handling of shipment receipt, processing, replenishment systems and stock room organization.
Senior Customer Service Manager
2011.04 - 2015.09
- Increase customer service scores 20% through training of a staff of 120
- Supply ROI information to district management to maximize inventory profitability
- Apply Weeks on Hand (WOH) inventory to identify and communicate sales opportunities
- Positioned store from 8th place to 1st place in growth over previous year.
Customer Experience Supervisor
2007.11 - 2011.04
Education
Bachelor of Science - Comprehensive Biology
Missouri State University
01.2004
Skills
- ERP and UI proficiency and development
- Saved $1.3mil in cost adjustments in initial year.
- Accountable for 32 retail locations and 3 facilities across 7 states
- Maintained master date for 50k+ SKU catalog.
- State Track and Trace compliance experience with multiple systems
- Asset allocation and performance analytics
- Retail inventory management and store operations
- RFID district certification
- Outstanding communication skills
- Excel and MS office proficient
- Personnel management and development
- Exemplary visit reports
Timeline
Master Data and Inventory Control Manager
MME Enterprise
2019.05 - Current
Assistant General Manager
Levi’s Strauss & Co
2016.02 - 2019.05
Senior Merchandise Presentation Manger
Banana Republic
2015.09 - 2016.02
Senior Customer Service Manager
2011.04 - 2015.09
Customer Experience Supervisor
2007.11 - 2011.04
Bachelor of Science - Comprehensive Biology
Missouri State University
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