John Bracey III
Henrico,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Walgreens
08.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Work closely with the store manager with day to day operations.
- Also have knowledge of pharmacy duties from filling prescriptions, answering phone calls for patient concerns , and knowledge pharmacy guidelines.
Shift Lead
Walgreens
05.2021 - 08.2023
- Responsible for opening or closing operations depending on shift demands.
- Help train our staff of ten teammates and new staff to improve all around performance.
- Understanding of all cash handling tasks with accuracy and knowledge of POS systems.
- Maintaining a healthy, safe, and respectful work environment.
- Understanding of hand held devices for proper tasks such as store inventory, disposals, delivery's, and ordering.
- Enforce company polices and regulations to our customer service associates.
Customer Service Representative
Walgreens
06.2019 - 05.2021
- Assisted customers with finding products for their needs.
- Maintaining different responsibilities from handling the cash register, photo orders, and stocking duties.
- Greeting customers coming in out of the store with a positive attitude.
- Understanding to keep all areas of the front end of the store organized, and clear for customers.
- Engage with customers for their feedback and to keep retention in the store.
Cook
McDonald's
06.2018 - 08.2018
- Had to keep all food surfaces clean and organized for health safety and food preparation tasks.
- Provided food in a timely and quality fashion.
- Maintained good multi tasking skills and memorization of different orders to prepare.
- Understanding of food equipment from fryers, grills, and ovens.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
No Degree - Bachelor Of Arts (Music)
Virginia State University
Petersburg, VAHigh School Diploma -
Highland Springs High School
Highland Springs, VA06.2016
Skills
- Customer Service
- Retail Operations
- Retail Management
- Stocking
- Inventory
- Cash Handling
- Job Hiring
- Computer Skills
- Food Handling
- Sales Growth
Timeline
Assistant Store Manager
Walgreens
08.2023 - Current
Shift Lead
Walgreens
05.2021 - 08.2023
Customer Service Representative
Walgreens
06.2019 - 05.2021
Cook
McDonald's
06.2018 - 08.2018
No Degree - Bachelor Of Arts (Music)
Virginia State University
High School Diploma -
Highland Springs High School
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