John Branch
Fort Washington,MD
Summary
Strong Communication Skills Talented Housekeeping Aide with hands-on experience cleaning and maintaining designated areas. Agile and hardworking team player well-versed in dusting and polishing furniture and sweeping and scrubbing floors. In-depth knowledge of housekeeping operations paired with familiarity of chemical cleaning supplies.
Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
33
33
years of professional experience
Work History
Housekeeping Aide
U.S. Department of Veteran Affairs Medical Center
Washington, DC
09.2023 - Current
- Utilized hydraulic and mechanical devices to load and unload supplies from trucks.
- Collected and properly dispose of recyclable materials.
- Utilized hand equipment to move furniture and other office equipment to various locations.
- Operated specialized equipment where working space and environment require constant attention.
- Follows work leader's/staff lead directions and understands project scope and requirements.
- Performed other related duties as assigned.
- Incumbent is responsible for selecting appropriate specialized/complex equipment to install furnishings/fixtures and completer maintenance of facility.
- Incumbent is responsible for the safe disposal fo refuse and trash and discarded furnishings in compliance with VHA guidelines.
- Incumbent must demonstrate safe operating techniques of hand, electrical and hydraulic equipment. Assignments are completed independently in accordance with written policy.
- Completed work may be reviewed by the supervisor for overall accomplishment, quality, and care of equipment and fulfillment of project requirement.
Maintenance Technician
Dislike, Inc
Manassas, VA
09.2015 - 05.2023
- Assisted in the installation of new machinery and equipment.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.
- Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
- Maintained records of inventory levels and placed orders when necessary.
- Coordinated with other departments regarding special event setup and cleanup needs.
- Ensured all equipment was properly maintained and serviced according to manufacturer specifications.
Security Officer
Smith Security
Washington, DC
10.2016 - 10.2017
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Operated communication systems between officers stationed throughout the facility.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Verified photo IDs and tickets to allow guests passage.
Security Officer
Blue Line Security Company
Landover, MD
10.2015 - 11.2016
- Maintained accurate logs of all security related activities.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Observed patrons and customers to quickly address security situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Searched individuals and baggage for weapons and other prohibited items.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Monitored security cameras to identify and respond to suspicious activity.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
Security Officer
Code Three Security Company
Hanover, MD
09.2009 - 09.2015
- Searched individuals and baggage for weapons and other prohibited items.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Searched bags manually to identify prohibited items and contraband.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Investigated reported incidents to protect company assets.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Reported safety hazards for remediation response.
- Verified photo IDs and tickets to allow guests passage.
Custodial Services Supervisor
Walter Reed Army Medical Center
Bethesda, MD
10.1990 - 10.2008
- Supervised and coordinated the work of custodial staff, assigning tasks and monitoring progress.
- Developed schedules for custodial personnel to ensure adequate coverage of duties.
- Ensured that all safety regulations were followed by custodial staff members.
- Conducted inspections of buildings and equipment to determine maintenance needs.
- Provided training to new and existing custodial personnel on proper cleaning techniques, use of chemicals, and other related topics.
- Maintained inventory of supplies necessary for daily operations, including janitorial equipment and cleaning products.
- Implemented new procedures for maintaining a safe working environment while also improving efficiency levels.
- Reported any damages or problems with facilities to management in a timely manner.
- Monitored the performance of employees through regular audits and conducted annual reviews.
- Adhered to established budget guidelines when ordering supplies or materials needed for custodial services.
- Assisted in recruiting qualified candidates for vacant positions within the custodial team.
- Coordinated special events requiring additional janitorial support from outside vendors.
- Responded quickly to emergency situations involving spills or hazardous materials.
- Helped team members use supplies efficiently to achieve department objectives and reduce waste.
- Wrote and filled reports for all accidents and injuries.
- Interviewed and chose best candidates for each role.
- Communicated with maintenance team on damages to repair.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Swept and damp-mopped private stairways and hallways.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Reported damage or theft of hotel property to management.
- Monitored cleanliness of lobby, swimming pool and other common areas.
Education
High School Diploma -
Parkdale High School
Riverdale Park, MD06-1974
Summary Of Skills
- Active Listener
- Monitoring Skills
- Good Judgment and Decision Making
- Exceptional Organizational Skills
- Dedicated Team Player
- Strong Communications Skills
References
References available upon request.
Timeline
Housekeeping Aide
U.S. Department of Veteran Affairs Medical Center
09.2023 - Current
Security Officer
Smith Security
10.2016 - 10.2017
Security Officer
Blue Line Security Company
10.2015 - 11.2016
Maintenance Technician
Dislike, Inc
09.2015 - 05.2023
Security Officer
Code Three Security Company
09.2009 - 09.2015
Custodial Services Supervisor
Walter Reed Army Medical Center
10.1990 - 10.2008
High School Diploma -
Parkdale High School