John Brander
Milwaukee,WI
Summary
Experienced customer service professional with over a decade of experience. Skilled in providing exceptional service and resolving customer issues. Also highly proficient as a self-employed musician and childcare provider.
Overview
13
13
years of professional experience
Work History
Club DJ
Self-employeed
Milwaukee, WI
05.2021 - Current
- Provided music for club events and parties, including weddings.
- Organized and coordinated music playlists to suit the atmosphere of each event.
- Mastered mixing techniques to create seamless transitions between songs.
- Set up and operated audio equipment including mixers, turntables, amplifiers, and speakers.
- Communicated effectively with promoters, agents, managers, and venues.
- Created promotional materials such as flyers and posters.
- Adapted quickly to changing situations or requests from clients or guests.
Childcare Provider
Self-employeed
Milwaukee, WI
08.2012 - Current
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Assisted with feeding infants and toddlers during meal times.
- Developed positive relationships with families by communicating regularly about their child's development.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Guided children through engaging and productive activities to foster fun learning environment.
Call Center Representative/Customer Service
Cascio Music
Milwaukee, USA
09.2018 - 04.2020
- I worked hard to keep customers feeling welcome, well-informed, and up-to-date with our newest products, as well as helping them with any order information or questions they may have had.
- Stayed current on relevant product and service offerings as well as competitor pricing models.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
Senior Teller
Associated Bank
Saint Francis, USA
09.2014 - 02.2018
- Greeted customers as they entered the bank and ensured that they got help from me or were directed to someone who could.
- Worked my way up from part-time teller to senior teller within a year.
- Worked hard with my team to help the St. Francis branch win St. Francis business of the year in 2017.
- Balanced cash drawer daily and ensured accuracy of all transactions.
- Developed strong relationships with customers by providing exceptional customer service.
Education
Bachelor's - Creative Writing, Film Studies
UWM
Milwaukee, WI12.2010
Skills
- Customer Service
- Sound design
- Social Media Promotion
- Music production
- Excellent communication abilities
- Credit Union
- Food Service
- Music Production
- Patience with Children
- Storytelling
- Journaling
- Cafe Skills
- Home Cooking
Additional Information
I have a deep love of the arts and am a self taught music producer., Have patience and skill with children., Enjoy storytelling and Journaling. Have submitted to the Brooklyn Library of journals. Possess cafe barista skills and enjoy home cooking challenges.
Awards
TOP 10 Milwaukee Musicians 2018, 12/01/18, Milwaukee Magazine, TOP 10 albums of 2018. My album, Spacecrime - Night of the Beats, was #7 on the list. In 2022, I competed against 16 other music producers in a tournament-style showdown to become the MKE Big Beat Beat Battle Champion
Since 2020 I Have had music featured on 88.9, 91.7, V100.7 radio and had music I've produced performed at Bucks games and at Summerfest.
References
References available upon request.
Timeline
Club DJ
Self-employeed
05.2021 - Current
Call Center Representative/Customer Service
Cascio Music
09.2018 - 04.2020
Senior Teller
Associated Bank
09.2014 - 02.2018
Childcare Provider
Self-employeed
08.2012 - Current
Bachelor's - Creative Writing, Film Studies
UWM