Accomplished RN Case Manager with a proven track record at Interim Hospice, adept in chronic disease management and clinical leadership. Excelled in providing emotional support, fostering resilience, and coordinating healthcare services to optimize patient outcomes. Skilled in patient education and mentoring staff, demonstrating exceptional clinical judgment and team leadership.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RN Case Manager
Interim Hospice
09.2024 - Current
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
Charge Nurse- Registered Nurse
Baylor Scott & White Medical Center - Hillcrest
01.2022 - 09.2024
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Collaborated with other healthcare professionals to provide quality patient care.
Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Pharmacy Care Representative
H-E-B Pharmacy
09.2019 - 03.2023
Strengthened relationships with healthcare providers by serving as a liaison between pharmacists, physicians, nurses, and other medical professionals.
Collaborated with pharmacists to optimize medication therapy outcomes for patients.
Expedited prescription preparation times by effectively utilizing pharmaceutical software systems for order processing and documentation purposes.
Supported a positive pharmacy environment by maintaining clean, organized workspaces and adhering to strict safety protocols.
Education
Associate of Science - Nursing
McLennon County Community College
Waco, TX
12-2021
Skills
Chronic disease management
Clinical leadership
Documentation and charting
Prescription verification
Patient education and counseling
Medication dispensing
HIPAA compliance
Clinical judgment
Team leadership
Certification
Registered Nurse License (RN) - State Board of Nursing.