John Breen
Albany
Summary
Recent graduate of SUNY Albany with experience as assistant manager for valet at St. Peters Hospital. Skilled in customer service and vehicle handling, ready to take on valet responsibilities. Emphasizes teamwork and achieving results. Known for reliability, flexibility, and expertise in driving various types of vehicles. Highly regarded for prioritizing safety, efficiency, and ensuring client satisfaction.
Overview
10
10
years of professional experience
Work History
Valet Attendant/Account Manager
Valet Park of America
09.2016 - Current
- Help Boost Customer Satisfaction
- Managing over 30 employees while ensuring customer, client, and management satisfaction
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Provided punctual, polite valet services to uphold professional standards.
- Input of time sheets, cash reports and employee audits
- Employee Of The Month August 2017, April 2021
Lead Valet Attendant
Tri State Valet
09.2014 - 05.2016
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Supported coworkers during busy periods by offering assistance and helping to manage workload.
- Provided clear directions to arriving guests, assisting them in navigating unfamiliar locations within the hotel property.
- Logged and documented parked vehicle details for accurate records.
Education
B.A. - Economics, Business Minor
State University of New York at Albany
Albany, New York05.2020
Marketing -
Duquesne University
Pittsburgh, Pennsylvania05.2016
Special Diploma -
Northwood School
Lake Placid, New York05.2013
Advanced Regents Diploma -
Coxsackie-Athens High School
Coxsackie, New York06.2012
Skills
- Advanced in PivotTables
- Advanced in Conditional Formatting
- Advanced in VLOOKUP
- Expert in creating Macros and automating repetitive tasks
- Expert in Formula Writing
- High attention to detail
- Expert organizational skills
- Advanced knowledge of accounting principles
- Effective problem solving
Accomplishments
- Supervised team of 30 staff members.
- Achieved 100% customer satisfaction by training new employees with accuracy and efficiency.
Professionalskills
Advanced, Advanced, Advanced, Expert, Expert, High, Expert, Advanced
Languages
Spanish
Limited Working
Timeline
Valet Attendant/Account Manager
Valet Park of America
09.2016 - Current
Lead Valet Attendant
Tri State Valet
09.2014 - 05.2016
Advanced Regents Diploma -
Coxsackie-Athens High School
B.A. - Economics, Business Minor
State University of New York at Albany
Marketing -
Duquesne University
Special Diploma -
Northwood School
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