John Brennan
Worcester,MA
Summary
Master Plumber with over 30 years of experience in plumbing diagnostics, customer relationship management, and project estimation. Proven ability to supervise installations and deliver exceptional service.
Overview
34
34
years of professional experience
Work History
Master Plumber
J.Brennan Plumbing and Heating
Worcester, MA
03.1992 - Current
- Led supervision of apprentice plumbers during installations and repairs to ensure quality workmanship and skill development.
- Installed plumbing systems for residential and commercial projects.
- Diagnosed and repaired plumbing issues efficiently and effectively.
- Ensured compliance with local plumbing codes and regulations.
- Prepared project bids and gathered parts, labor and equipment needed for projects.
- Verified and gathered measurements to determine proper piping sizes.
- Estimated time and material costs to include in project plans.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Collaborated with contractors on project timelines and specifications.
- Conducted routine maintenance on plumbing equipment and fixtures.
- Delivered exceptional service to clients, addressing plumbing concerns and ensuring satisfaction with solutions provided.
- Trained new employees on safety protocols and best practices in plumbing.
- Maintained records of maintenance activities on assigned projects.
- Worked with a variety of materials such as copper tubing, galvanized pipe, PVC plastic pipe and other related materials.
- Diagnosed plumbing problems by observing mechanical functions, conducting tests, disassembling pipes and examining parts for wear or defects.
- Verified that installations comply with local building codes and safety regulations.
- Conducted preventive maintenance programs to minimize breakdowns due to wear or corrosion.
- Kept up-to-date with latest industry developments through seminars and trade shows.
- Inspected boilers, tanks and other components of heating systems to ensure proper operation.
- Calculated the size of necessary materials required for each job.
- Planned layout of plumbing systems according to blueprints or drawings.
- Coordinated scheduling of repair jobs based on customer needs and availability of supplies to optimize service delivery.
- Followed all applicable health and safety standards while performing tasks.
- Provided technical support to customers regarding plumbing issues such as installation instructions or troubleshooting tips.
- Troubleshot plumbing issues during emergency situations.
Hull Systems Technician First Class Petty Officer
US Navy Reserves
Newport, Rhode Island
09.2003 - 09.2010
- Executed daily operational tasks precisely, ensuring high-quality standards were met.
- Collaborated with team members to successfully achieve project objectives and adhere to deadlines.
- Proposed innovative ideas and solutions that improved team performance and project outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Master Plumber - Plumbing
Worcester Vocational
Worcester01-1995
Skills
- Plumbing installation
- Plumbing diagnostics
- Gas line installation
- Blueprint interpretation
- Expert troubleshooting
- Plumbing specialist
- Project estimation and bidding
- Customer relationship management
- Training and development
- Team leadership
- Problem solving
- Attention to detail
- Effective communication
Timeline
Hull Systems Technician First Class Petty Officer
US Navy Reserves
09.2003 - 09.2010
Master Plumber
J.Brennan Plumbing and Heating
03.1992 - Current
Master Plumber - Plumbing
Worcester Vocational