John Brierley
Ilkeston,Derbyshire
Summary
I am an accomplished professional specialising in sales growth and business strategy, utilising strong financial acumen to enhance profit and loss management. Demonstrated success in senior client engagement and contract negotiation, driving business expansion through effective team building and data management. Proficient in SWOT analysis and financial forecasting, dedicated to delivering strategic solutions aligned with organisational objectives. I am a believer in our people and am driven to ensure the working environment is matched to their own expectations.
Overview
36
36
years of professional experience
1
1
Certification
Work history
Associate Director
CBRE
Birmingham, West Midlands
2022.09 - Current
- Assist in providing coaching and guidance to managers and operational staff across multiple accounts to meet contractual commitments.
- Support recruitment, training, and development of staff while conducting evaluations to foster high-performance culture.
- Oversee budget development and financial forecasting, ensuring alignment with organisational goals.
- Facilitate staff training programmes, fostering professional growth and skill enhancement.
- Streamline operational processes to improve efficiency.
- Implement cost reduction measures to increase profitability.
- Develop business opportunities for increased market presence.
- Enhance employee morale through leadership and motivational techniques, contributing to a positive workplace culture.
- Cultivate a performance-driven culture through regular feedback sessions and performance appraisals.
- Cultivate relationships with key stakeholders, facilitating collaboration and driving project success.
- Research and analyse market to provide insights for informed decision-making.
- Facilitate negotiation processes with external vendors and business partners.
- Monitor KPIs and implemented improvements to address underperforming areas.
- Represent CBRE at seminars, conferences and business events.
Regional Facilities Manager
CBRE
North/Midlands
2019.02 - 2022.09
- Managed daily operations, including scheduling and resource allocation, to optimise service delivery.
- Supported planning and execution of service delivery strategies to fulfil client expectations.
- Supported team operations to improve service quality and ensure compliance with regulatory standards.
- Led customer-focused initiatives to proactively resolve issues and elevate client satisfaction.
- Served as point of contact for customer escalations to aid in resolving complex issues.
- Guided team members through coaching to promote professional growth within departments.
- Contributed to training programmes for new hires and existing staff to enhance team competency and reduce errors.
- Participated in process documentation efforts to bolster service consistency and reliability.
Technical Manager
GTL Communications
, National
2017.11 - 2019.02
- Here I provided technical support to the national team of field engineers on the EE mobile network. I wrote Power processes, RAMS, and carried out Toolbox talks ensuring the engineers were fully prepared before beginning works. Weekly meetings were held with the customer showing areas of improvement made on the EE network and any H&S issues completed.
Data centre Manager
BT
, National
2016.01 - 2017.11
- During this period, I ensured the engineering team across the EE data centres delivered the planned maintenance schedule to a very high standard and ensured the tools were in place for engineers to complete this to tight deadlines. I carried out 6 monthly performance reviews, hired engineers, delivered toolbox talks, completed disciplinary meetings, offered technical support, attended technical review meetings with the customer and where required completed incident reports for any system failures.
Contract Manager
CBRE
, National
2013.01 - 2016.01
- Managed M&E maintenance delivery for EE Data Centres, overseeing statutory and critical PPM, hiring engineers and suppliers, conducting annual performance reviews, holding regular supplier meetings, completing disciplinary meetings, and performing regular H&S audits with timely closure of actions.
- Facilitated employee transition under TUPE regulations
Senior Engineer
BT
, National
2009.01 - 2013.01
- Executed proactive and reactive maintenance across EE network, including field and core infrastructure. Managed power supply units, UPS, generators, fire alarm systems, DC, and HVAC. Ensured correct system maintenance and swift resolution of reactive faults within SLAs. Participated in on-call team for out-of-hours support to maximise uptime. Collaborated with local REC during mains failures, ensuring timely updates for customer visibility.
- Provided critical services to ensure operational continuity
Power engineer
Orange PCS
, Midlands
2001.01 - 2009.01
- Critical services
Mobile generator maintenance engineer
Power Plant Services
, National
1999.01 - 2001.01
- Carried out detailed breakdown analyses leading to reduced downtime.
- Maintained machinery by conducting routine checks and servicing.
- Responded quickly to emergency situations.
Ground Engineer
Royal Air Force
1990.01 - 1999.01
- Worked as a junior Technician, gaining valuable attributes for career progression, including discipline, organisation, confidence, teamwork, resilience, and outgoing personality.
Education
240 POINTS - Engineering
Open University
ILM Level 6 - Leadership
ILM
LondonGCSEs -
Crawshaw High School
LeedsSkills
- Budgeting principles
- Sales growth expertise
- Team building
- Financial acumen
- Data management platforms
- SWOT Analysis
- Financial Forecasting
- Contract negotiation
- Senior client engagement
- Profit and loss management
- Business growth strategy
Certification
- Commercial Awareness
- NEBoSH certificate
- Employment Law
- Discipline and Grievance
- Appraisals and Personal Development Reviews
- C&G Legionella level 2 and 3 responsible person.
- Green Belt Six sigma 4 day in house course at BT
- HNC in electrical engineering
- NVQ Level 3 Electrical, electronic maintenance
- City & Guilds, Basic Engineering from September 1990.
- City & Guilds, Electrical / Electronic competences from May 1997
- 18th Edition IEE wiring regulations. BS7671
- Inspection & Testing. BS 2391: 2001
- City & Guilds, Air conditioning: 2002 CAT 1
- NEW CLAIT including Excel and Word. Computer literate.
References
Available on request
Interests and Hobbies
Active participant in sport (Team and individual), running, road biking, attend local gym regularly, golf, reading and socialising.
Accomplishments
- Spearheaded initiatives to enhance team performance and engagement, leading to an 81% improvement in positive engagement within a portfolio of 60 reports within 12 months.
- Achieving "Divisional People Manager of the Year" nomination. 2025
- Led on critical recovery program for BT, building strong customer relationships and successfully achieving program objectives by addressing client needs and fostering collaboration.
Timeline
Associate Director
CBRE
2022.09 - Current
Regional Facilities Manager
CBRE
2019.02 - 2022.09
Technical Manager
GTL Communications
2017.11 - 2019.02
Data centre Manager
BT
2016.01 - 2017.11
Contract Manager
CBRE
2013.01 - 2016.01
Senior Engineer
BT
2009.01 - 2013.01
Power engineer
Orange PCS
2001.01 - 2009.01
Mobile generator maintenance engineer
Power Plant Services
1999.01 - 2001.01
Ground Engineer
Royal Air Force
1990.01 - 1999.01
240 POINTS - Engineering
Open University
ILM Level 6 - Leadership
ILM
GCSEs -
Crawshaw High School