John Brooks
Albuquerque,NM
Summary
Accomplished Sales Manager and Finance Director with a proven track record at Mercedes-Benz of Albuquerque, enhancing client satisfaction and exceeding sales targets through strategic planning and effective team leadership. Skilled in CRM software and motivational coaching, I excel in building relationships and driving revenue growth, achieving a consistent increase in sales performance.
Knowledgeable Sales Manager with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
Mercedes-Benz of Albuquerque
06.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with recruiting, interviewing, and hiring new department employees.
- Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
Finance Director
Aloha RV
01.2020 - 06.2021
- Assisted with recruiting, interviewing, and hiring new department employees.
- Streamlined financial processes by implementing efficient budgeting and forecasting systems.
- Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
- Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
- Collaborated with cross-functional teams to drive strategic initiatives, leading to increased profitability and growth.
- Developed robust internal controls to ensure compliance with corporate policies, resulting in reduced risk exposure.
Finance Director
Camping World RV Sales
01.2016 - 12.2019
- Provided financial insights to executive leadership team through clear communication of key performance indicators and trends analysis.
- Fostered culture of continuous improvement by training team members on financial best practices and software enhancements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Utilized financial software to prepare consolidated financial statements.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Successfully managed multiple audits, ensuring a timely and accurate completion while maintaining positive relationships with external auditors.
General Sales Manager
Krumland Auto Group
08.2011 - 12.2016
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Associate of Science - Business Management
Texas A&M University
College Station, TX05-2011
Associate of Arts - Business And Managerial Economics
New Mexico State University
Las Cruces, NM04-2009
High School Diploma -
Rio Grande High School
Albuquerque, NM05-2006
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Direct sales
- Sales process
- Sales tracking
- Goal setting
- Sales processes
- Sales reporting
Accomplishments
- Promoted to Regional Sales Director after 4 successful years in the sales department.
- Named "Manager of the Year" for the Krumland auto group in 2009, and 2010
- Resolved product issue through consumer testing.
- Supervised team of over 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created a company-wide, comprehensive training program for all sales team members.
Certification
- Miller Heiman Group Certified Professional in Strategic Selling® and Conceptual Selling® – Miller Heiman Group.
- Microsoft Certified, Dynamics 365 for Sales Functional Consultant Associate - Microsoft.
- Social Media Marketing Certification – Hootsuite Academy.
- Master Certificate in Sales Leadership – eCornell, Cornell University's online learning platform.
Auto Dealership Institute Graduate 2010
This course provided a comprehensive overview of automotive finance management covering a wide range of topics from dealership operations to finance products. The interactive elements, such as case studies and simulation, were engaging and helped apply theoretical knowledge to practical situations. Fast paced class, lots of information, and individualized attention. One of the best decisions I’ve made.
Timeline
Sales Manager
Mercedes-Benz of Albuquerque
06.2021 - Current
Finance Director
Aloha RV
01.2020 - 06.2021
Finance Director
Camping World RV Sales
01.2016 - 12.2019
General Sales Manager
Krumland Auto Group
08.2011 - 12.2016
- Miller Heiman Group Certified Professional in Strategic Selling® and Conceptual Selling® – Miller Heiman Group.
- Microsoft Certified, Dynamics 365 for Sales Functional Consultant Associate - Microsoft.
- Social Media Marketing Certification – Hootsuite Academy.
- Master Certificate in Sales Leadership – eCornell, Cornell University's online learning platform.
Associate of Science - Business Management
Texas A&M University
Associate of Arts - Business And Managerial Economics
New Mexico State University
High School Diploma -
Rio Grande High School
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