John Brooks
Worcester,MA
Summary
Dynamic professional with extensive experience in healthcare and food service management, notably with Catholic Charities' Crozier House. Excelled in medication monitoring and residential care, demonstrating proficiency in de-escalation tactics and safety awareness. Achieved significant improvements in client well-being and operational efficiency. CPR certified and adept in life skills training, showcasing a commitment to high-quality care and support.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in residential recovery home settings providing guidance and encouragement to clients through physical and emotional support.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Medication /Residential Care Specialist
Catholic Charites of Worcester County .
07.2018 - Current
- Monitor and observe Residents in a Recovery Home for Men.
- Monitoring medications in a residential recovery home setting. Medication specialist training through BSAS/AdCare Edu.
- Recorded medications taken and monitoring clients temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Work with residents intake process coming in from another facility.
- Assisted residents with basic activities of daily living .
- Monitored and assisted residents through individual services during their residency through the program.
- Monitored and maintained cleanliness, sanitation, and organization of assigned stations and service areas.
- Recognized and reported abnormalities or changes in clients behaviors' to case manager.
Food Service Manager
Crozier House -Catholic Charities
07.2018 - 04.2023
- Managed food service program for residential home .
- Prepared daily meals for 40 residents
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- ServeSafe Manager Certified
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to residents
Temp Worker
Savvy Staffing Solutions
10.2017 - 02.2018
- Helped maintain accurate production record by documenting run totals and materials used.
- Removed items of deficient quality from line to maintain standards.
- Balanced boxes on pallets to prevent shifting and damage.
- Referred to work orders to determine amount and type of materials needed for each order.
Warehouse Forklift Operator
Potpourri Group Inc.
09.2010 - 04.2016
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Packed items into appropriate containers for shipment.
- Manually counted Number of picked and packaged orders for any loss.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
High School Diploma -
Douglas Memorial High School
Douglas, MASkills
- De escalation tactics
- Life skills training
- CPR certified
- Safety awareness
- Progress monitoring
- Documentation proficiency
- Meal preparation
- Vocational guidance
- Client advocacy
- Hygiene support
Certification
Professional Boundaries in Trauma-Informed Care for Non-Clinicians 3 Hours CEU toward LADC/CADC License at IHR (Zoom) on 1/15/2025.
Medication Specialist training May 28 ,2024 BSAS &
AdCare Education 7.0 hours CEU CADC/LADC
ServeSafe Food Protection Manager Certification 12/2021-
CPR & AED , Standard First Aid Recertified 11/2024
miscellaneous training through EMO Health ,CDC TRAIN Learning network and Massachusetts Public Health dept.
Timeline
Medication /Residential Care Specialist
Catholic Charites of Worcester County .
07.2018 - Current
Food Service Manager
Crozier House -Catholic Charities
07.2018 - 04.2023
Temp Worker
Savvy Staffing Solutions
10.2017 - 02.2018
Warehouse Forklift Operator
Potpourri Group Inc.
09.2010 - 04.2016
Professional Boundaries in Trauma-Informed Care for Non-Clinicians 3 Hours CEU toward LADC/CADC License at IHR (Zoom) on 1/15/2025.
Medication Specialist training May 28 ,2024 BSAS &
AdCare Education 7.0 hours CEU CADC/LADC
ServeSafe Food Protection Manager Certification 12/2021-
CPR & AED , Standard First Aid Recertified 11/2024
miscellaneous training through EMO Health ,CDC TRAIN Learning network and Massachusetts Public Health dept.
High School Diploma -
Douglas Memorial High School
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