John Brosnan
Danbury,CT
Summary
Results-oriented Client Director who has consistently generated multimillion-dollar recurring revenue streams by securing key orders and displacing major competitors in complex sales environments. Proven success in building strategic relationships across various sectors, leading to consistent double-digit growth and enhanced client engagement. Committed to driving business success through innovative strategies and impactful leadership. Recognized with several company awards and nominations including Rising Star, Deliver Excellence, Team Player, Innovation, Deliver Trust, Top Gun, and more. Dedicated professional always looking for a new challenge.
Overview
12
12
years of professional experience
Work History
Client Director
ProLabs
Danbury, CT
12.2024 - Current
- Complete Sales Responsibility across all of Verizon Business (VzB) including relationships, process, pricing, etc. with start-to-finish knowledge of how to break into Verizon's ecosystem
- Extensive relationships in Planning for Transport and Data at the Senior Director level and below
- Broke into VzB with Third Party Optics (3PO) and secured orders in UT, ULH, NGPC, NGMSE, PPR, and International groups with no existing business and turned them into Multimillion Dollar recurring revenue streams
- Continuously displaced OEM's such as Ciena, Cisco, Juniper, Nokia, Dell, etc. while blocking other 3PO companies from coming in behind us
- In-depth knowledge and relationships with key stakeholders in Verizon's IT and Maintenance Engineering Groups
- Expert understanding of what drives decisions for implementation and how to get 'above the line'
Account Manager
Ciena
Danbury, CT
02.2020 - 04.2024
- Worked in a Service Provider as a Channel model including a Sell to and Sell through relationship with Verizon
- Managed full cycle deals, collaborating with cross-functional teams including Wholesale and Enterprise Sales, Engineering, Inventory Planning, Product Marketing, Business Development, Legal Services, and Sourcing to successfully move opportunities from identification to Closed-Won status.
- Strategic Decision Maker creating major results such as: 500% growth on a single solution in one year, consistent double digit growth year over year for Verizon's 300M+ wave portfolio, conceptualizing and implementing Stocking Programs for success based business, etc
- Several New Logos to Ciena per year, including having a major competitor buying Ciena equipment for their personal network
- Experience selling in several verticals across the Fortune 500 and beyond including Financial, Manufacturing, Healthcare, Technology, and Utilities sectors
- Trained Verizon on Modernization Solutions for Networking, as well as lead technology discussions with new and existing Verizon End Customers
Customer Service Manager
Ciena
Danbury, CT
01.2019 - 02.2020
- Achieved Customer Satisfaction and Success in several entities such as Order Management, Supply Chain, Engineering, Sales, Legal, IT, etc., surpassing goals by over 100%.
- Developed multiple innovative processes to optimize customer experience by enhancing speed, accuracy, and reliability. Introduced automated systems for streamlined operations along with advanced quoting techniques and novel reporting methods in SFDC.
- Participated in various process initiatives including contract reviews, project details, implementation, etc. resulting in increased wins and retaining existing business
- Prime for Business Operational items such as ensuring order/revenue objectives are met, Sales standardization and accuracy across Salesforce, assisting with Forecast accuracy between Verizon and Ciena, new customer onboarding and account creation, etc.
Associate Partner Account Manager
Juniper Networks
Croton On Hudson, NY
04.2018 - 01.2019
- Responsible for Reseller/Select Level Partners throughout NYC Metro and Northeast Territories spanning from New Jersey to Maine including onboarding as well as maintaining and strengthening existing partnerships
- Managed a complex environment ensuring sales teams, partners, and distributors are aligned with one another's objectives through various channels such as strategy meetings and events, creating training plans for Juniper certifications, partner and customer specific campaigns, etc.
- Strengthened relationships with Partners with the specific goal to drive confidence and increase revenue across strategic lines of business
Associate Sales Representative
Juniper Networks
Croton On Hudson, NY
01.2015 - 04.2018
- Support several Account Managers on a $200M+ Service Provider Account to drive revenue by producing quotes, tracking info, and general counsel using several tools (SalesForce, SAP, OST, Excel, etc.) and years of experience
- Facilitated regular communication with AMs, Directors, and VPs surrounding forecasting and state of pipeline, including updating and reporting
- Gatekeeper for several customer facing reports and documents: Quarterly Spend Report, Deal Trackers, Credit Memos, etc. providing critical information for sales teams to move faster and more accurately
- Work with several teams including Legal, Finance, Go To Market, Manufacturing, Logistics, Engineering, and others to problem solve and create a smooth customer experience around Request for Proposals, Proactive Proposals, and General Relationships
Education
Bachelor of Arts - Corporate Communication
Baruch College of The City University of New York
New York, NY12-2014
Skills
- Business Development
- Complex Sales
- Strategy Alignment
- Creative Problem Solving
- Negotiation
- Strategic Relationships
- Sales Presentations
- Lead Generation
- Consultative Selling
- Sales Pipeline Development
Timeline
Client Director
ProLabs
12.2024 - Current
Account Manager
Ciena
02.2020 - 04.2024
Customer Service Manager
Ciena
01.2019 - 02.2020
Associate Partner Account Manager
Juniper Networks
04.2018 - 01.2019
Associate Sales Representative
Juniper Networks
01.2015 - 04.2018
Bachelor of Arts - Corporate Communication
Baruch College of The City University of New York