John Burger
Lynwood,CA
Summary
Enthusiastic manager experienced in leading branch staff to exceed sales goals while delivering excellent customer service.
Overview
28
28
years of professional experience
Work History
Branch Manager
Franklin Truck Parts
Carson, CA
02.1997 - Current
- Planned work schedules to maintain adequate staffing levels.
- Supported outside sales force in servicing and obtaining new business.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Managed customer inquiries and complaints regarding parts availability and pricing.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
- Provided technical support for customers regarding fitment issues or part selection assistance.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuit
Skills
- Inventory Management
- Purchasing Processes
- Customer and vendor relations
Timeline
Branch Manager
Franklin Truck Parts
02.1997 - Current