Driver / Dock Agent
UPS Cartage Services
100 Olympia Drive Newark NJ
05.2005 - Current
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Delivered goods and products to customer on time and in excellent condition.
- Minimized liability by consistently following road rules when driving.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Obtained signatures from customers upon delivery of goods.