John Burnett
Raymore,Missouri
Summary
Hardworking Chief Engineer bringing 2 years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Chief Engineer
Kinseth Hospitality
05.2022 - 12.2023
- Improved equipment reliability by implementing a comprehensive preventative maintenance program.
- Reduced downtime for critical systems by proactively addressing potential issues and conducting regular inspections.
- Ensured compliance with safety regulations, resulting in zero accidents or incidents during tenure.
- Oversaw adherence to regulatory requirements such as OSHA standards, demonstrating a commitment to workplace safety.
- Resolved customer complaints in prompt, polite and professional approach.
- Positively engaged with customers and maintained professional appearance as company representative.
- Managed a team of technicians, providing ongoing training and professional development opportunities.
- Fostered an inclusive work environment that valued teamwork, collaboration, continuous learning, and innovation while maximizing individual strengths and talents.
- Troubleshot complex mechanical issues, developing effective solutions that minimized downtime and expense.
- Conducted thorough risk assessments before initiating major projects, minimizing potential hazards to personnel or property.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Diagnosed and resolved machine operation variations and equipment problems.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Reported issues to property manager so effective resolutions could be put into place.
Rural Mail Carrier
United States Post Office
02.2022 - 04.2022
- Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Collaborated with other team members to identify inefficiencies in current mail processes and implement improvements.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Collected mail from post office boxes and distributed goods to correct addresses.
Field Project Supervisor
Walmart
03.2006 - 03.2020
- Improved project efficiency by streamlining communication channels and implementing time-saving tools.
- Ensured timely project completion through diligent monitoring of progress and proactive problem solving.
- Reduced on-site safety incidents by conducting regular safety training sessions and enforcing strict safety protocols.
- Managed diverse teams of field personnel, coordinating schedules and assigning tasks to maximize productivity.
- Collaborated effectively with cross-functional teams to align goals, resources, and schedules for successful outcomes.
- Provided detailed progress reports to senior management on a regular basis for informed decision-making in the organization''s best interest.
- Fostered a positive work environment that encouraged collaboration among team members while also promoting individual accountability.
- Defined manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
- Developed and implemented project plans and budgets to ensure successful execution.
- Installation of store fixtures, systems and signing.
Support Manager
Walmart
02.2002 - 03.2006
- Implemented performance metrics, resulting in continuous improvement of the support team''s capabilities.
- Managed daily operations to ensure smooth functioning of the support department.
- Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
- Optimized resource allocation to address fluctuating customer demands and maintain service quality standards.
- Championed process improvements through regular evaluations and recommendations, leading to overall better service delivery.
- Actively participated in recruitment efforts, evaluating candidates'' technical skills as well as their fit within the company culture.
- Coached employees through day-to-day work and complex problems.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Monitored employee and customer interactions to assess quality of service.
Education
High School Diploma -
Plattsburg High School
Plattsburg, MO05.1991
Skills
- Maintenance Processes
- Facility Operations
- Codes Compliance
- System Integration
- Troubleshooting
- Equipment Monitoring
- Project Management
- HVAC
- Decision making
- Safety management
- Time management
- Budget management
- Operations management
- Risk assessment
- Problem solving
- Team leadership
- Blueprints and Schematics
- Teamwork and Collaboration
- Maintenance planning
- Strategic planning
- Equipment Operation
Certification
OSHA 10 Certification
Power Lifting Equipment Operator- Walmart
Power Lifting Equipment Trainer - Walmart
HIPPA Certification - Walmart
Hazmat Certification - Walmart
First Aid/CPR Certification
References
References available upon request.
Timeline
Chief Engineer
Kinseth Hospitality
05.2022 - 12.2023
Rural Mail Carrier
United States Post Office
02.2022 - 04.2022
Field Project Supervisor
Walmart
03.2006 - 03.2020
Support Manager
Walmart
02.2002 - 03.2006
High School Diploma -
Plattsburg High School
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