Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

John Burns

Whitewright,TX

Summary

With a robust background at Wingard Protective Service, I excel in surveillance expertise and conflict de-escalation, enhancing security and safety. My proactive approach led to a significant reduction in security breaches, showcasing my ability to manage critical situations effectively and maintain high safety standards.

Diligent Security professional with 20 years of experience monitoring facility staff, residents, and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Security Officer

Wingard Protective Service
10.2018 - Current
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.

Corrections Officer

Texas Department Of Criminal Justice
11.2004 - 10.2024
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Led inmate work crews completing maintenance, construction, farming and operations activities.
  • Demonstrated strong leadership abilities while serving as shift supervisor, coordinating officer assignments, resolving conflicts among staff members, and providing feedback on performance evaluations.
  • Examined incoming and outgoing mail to detect contraband.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Interviewed inmates to obtain information and assess needs.
  • Conducted routine and emergency head counts.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Investigated and responded to incidents of inmate misconduct.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Conducted security checks of inmates and living areas.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Interviewed inmates to obtain information and evidence.
  • Established positive working relationships and maintained boundaries with resident offenders.

Punch Press Operator

Regal Machine
12.1999 - 11.2004
  • Contributed to overall productivity by effectively reading job specifications, blueprints, and drawings to determine machine settings and adjustments required for each project.
  • Collaborated with team members to achieve production goals while maintaining strict quality standards.
  • Streamlined workflow processes by assisting in the setup and adjustment of punch press machines as needed.
  • Proactively identified potential bottlenecks in production flow, suggesting improvements for more efficient operations.
  • Enhanced workplace safety, adhering to company guidelines and OSHA regulations during daily operations.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Used gauges, calipers, and other devices to take measurements and identify problems.

Courier/Package Handler

FedEx
10.1997 - 11.1999
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.

Gunsmith

D & L Gunsmithing
05.1997 - 11.1997
  • Improved customer satisfaction by providing timely and efficient gun repairs and maintenance services.
  • Enhanced the accuracy of rifles by customizing barrels, triggers, and other components.
  • Managed physical security of weapons, munitions and keys, coordinating organization and inventory tracking to maintain consistency.

Clerk

Texoma Pharmacy
07.1989 - 06.1993
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

No Degree - Machining/Gunsmithing

Texas State Technical College
Amarillo, TX

Associate of Applied Science - Gunsmithing

Murray State College
Tishomingo, OK
05-1997

Associate of Applied Science - Graphic Arts/Photography

Tyler Junior College
Tyler, TX
05-1993

Skills

  • Report writing
  • Incident reporting
  • General security
  • Patrol operations
  • Conflict de-escalation
  • Staff management
  • Metal detector operation
  • Investigation documentation
  • Weapons training
  • Defensive tactics training
  • Shift work experience
  • Fire safety training
  • Interior and exterior patrol
  • Premises patrol
  • Surveillance expertise
  • First aid and CPR certified
  • Patrolling
  • First aid certified
  • Perimeter security

Accomplishments

TDCJ Security Threat Group Officer MAR 2007-FEB2012

TDCJ Sergeant Of Corrections Officers FEB 2012-AUG 2016

Certification

  • Firearms Training Certification - TDCJ.
  • Concealed Handgun License - State of Texas.
  • First Aid, CPR, and AED Instructor Certification - American Red Cross.
  • FEMA Incident Command System Courses Certificates, ICS-700, 800, 100, 200, 701A, 111A, 315, 29 – Federal Emergency Management Agency.
  • Pepper Spray Certification - TDCJ.
  • Forklift Certification - Regal Machine.
  • Amateur Radio License - KF5ZPD - Federal Communications Commission.
  • Community Emergency Response Team (CERT Foxtrot) - Grayson County, Texas Office of Emergency Management.

Timeline

Security Officer

Wingard Protective Service
10.2018 - Current

Corrections Officer

Texas Department Of Criminal Justice
11.2004 - 10.2024

Punch Press Operator

Regal Machine
12.1999 - 11.2004

Courier/Package Handler

FedEx
10.1997 - 11.1999

Gunsmith

D & L Gunsmithing
05.1997 - 11.1997

Clerk

Texoma Pharmacy
07.1989 - 06.1993

No Degree - Machining/Gunsmithing

Texas State Technical College

Associate of Applied Science - Gunsmithing

Murray State College

Associate of Applied Science - Graphic Arts/Photography

Tyler Junior College

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