Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
John Burrell

John Burrell

Production Manager
Fort Worth,TX

Summary

Results driven leader with excellent analytical, decision-making and project management abilities. As a Production Manager, I have been successful at using data to anticipate business needs and making adjustments to schedules, materials and workflow. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
2
2
years of post-secondary education
4
4
Certifications

Work History

Production Manager

Nixon Medical
Cleburne, TX
05.2022 - Current
  • I am the 1st shift production manager and chairman of the regional safety steering committee
  • My duties include OTJ coaching and associate development
  • Creating, measuring and reporting associate KPI's
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Estimated labor requirements to support anticipated workload.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Managed internal operational standards and productivity targets.
  • Wrote and conducted formal performance reviews for production personnel.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Prepared and maintained production reports and personnel records.
  • Analyzed production data and prepared reports for senior management.
  • Enforced health and safety protocols to promote safe working environment.
  • Driving and contributing to the Continuous improvement program within Nixon
  • Resolved issues quickly to maintain productivity goals.
  • Organizing 5S projects and executing with interdepartmental buy in
  • Create cost savings projects through our project management office
  • Capturing and presenting key metrics in leadership meetings and huddle
  • Improving processing efficiency and increasing morale amongst associates
  • Creating deliverable actions for shift lead development according to IDP programs
  • Achieving 95% minimum associate participation in reporting safe and unsafe actions/behaviors
  • Conducting and ensuring 100% participation in compliant training
  • Implementing and training of home office safety initiatives
  • Conducting safety audits and delegation of mini audits to department leads and associates
  • Continuously growing the program and interdepartmental buy in
  • Several accomplishments include reducing processing from 2 shifts to 1 shift, increasing pieces per hour from 329 to 560
  • Creating and implementing a regional Active Shooter Program covering 6 Texas facilities
  • As the safety chairman, I hold the plant record for 265 days safe and counting
  • I currently have $108,000 of validated annual savings towards our operation.

Field Service Technician

MESA Supplies
Fort Worth, TX
06.2021 - 05.2022
  • Install, field service, maintenance and make ready Technician for MESA Supplies
  • MESA Supplies manufactures embroider machines, Digital Mono and Direct To Garment printers
  • Duties I perform include making printers ready for sale and shipment, installing and training customers to use provided equipment and service equipment that is malfunctioning in house or at customer’s site
  • The position requires a higher level of mechanical knowledge, troubleshooting and precise time management
  • Skills that are exercised daily include troubleshooting, repair, wiring, soldering, customer service, articulacy, and creativity
  • This position requires travel by plane and vehicle
  • I also provide Technical phone support for customers needing assistance with installing a machine or troubleshooting a malfunction.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Followed safety procedures to avoid injuries in field.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Developed and implemented customized service plans to meet customer needs.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Wrote and revised maintenance procedures.

Quality Assurance/Production Manager

Digital Print Inc
Cresson, TX
02.2013 - 05.2021
  • Digital Print Inc
  • Manufactures the fastest “variable data” industrial printers
  • I held three positions during my tenure with Digital Print
  • Originally starting at the company as an assembler
  • My job duties as an assembler consisted of pulling B.O.M’s, fulfilling work orders, assembling parts to create multiple sub assemblies, soldering and wiring, PCB assembly, harness building, reading and wiring according to schematics, programming and operating programmable logic controllers, building and dismantling machines, building frames according to CAD drawing, reading blueprints, final product building, machining raw materials using saws, drills, end mills and hand-tools
  • I became proficient in many manufacturing tools over the years
  • Other duties included various warehouse maintenance tasks as well as shipping and receiving, forklift operation, crating and packaging parcels
  • After 2 years, I was promoted to Production Manager
  • My job duties as Production Manager consisted of organizing the work flow and work orders to ensure the customer order shipped on time and correct
  • Other duties consisted of work flow and process improvement, project management and logistics
  • I was promoted to Quality Assurance Manager after 1 year as Production Manager
  • As the companies first QA Manager, I helped create the Quality Assurance program
  • My job duties as QA Manager consisted of checking machined parts using CAD drawings and precision measuring devices like micrometers, depth gauges, gauges, calipers, bore gauges and scales, I inspected subassemblies, final product and work processes
  • I was responsible for improving the program constantly and creating standard operating procedures
  • I collected, analyzed and reported critical inspection data to department heads in the form of a monthly QC Report
  • My secondary job duties consisted of various warehouse tasks, product recovery and return merchandise authorization
  • The positions of Production & Quality Assurance manager also gave me 4 years experience using Microsoft
  • Office and learning various clerical skills making me a well balanced warehouse employee.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Sourced materials to keep up with production goals and meet customer demands.

Supervisor

Costco Wholesale
Fort Worth, TX
04.2009 - 11.2013
  • My job duties included providing excellent member service, assisting cashiers with loading and unloading, customer transactions, cash handling, food service, tire shop, merchandising, marketing and cleaning
  • I excelled at merchandising with Costco, my duties as a merchandiser included managing current inventory items, moving pallets of merchandise to enhance product sales and overall customer experience within my department
  • The tasks were physically demanding and required a higher level of creativity, problem solving and organization as we had a limited time to perform our tasks before opening the warehouse for business.
  • My duties as a supervisor
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Monitored workflow to improve employee time management and increase productivity.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.


Pest Control Technician

Clark Pest Control
Vacaville, CA
01.2006 - 03.2009
  • My job duties consisted of managing customer accounts and pesticide application
  • This position was highly independent, requiring organization and personal accountability
  • I was the face of the company for 160 accounts every month
  • I was responsible for coordination of the application dates as well as any return calls for customer needs
  • I was responsible for choosing the correct type of insecticide and concentration to be administered during the application
  • The position was very physical and demanding which included kneeling, crawling, confined spaces and climbing
  • I was exposed to the elements and frequently carried 50 pounds
  • The job also required problem solving skills and attention to detail
  • I was licensed in the state of California (Branch 2) to identify insects and treat them accordingly without harming non targeted insects during my tenure with Clark Pest Control
  • I was cross trained in the Lawn Care Division
  • I was responsible for broadcast and spot treatment of weeds and undesirable grasses as well as fertilization and shrub care
  • I maintained my own work vehicle keeping it in optimal running condition and presentable for customers.

Education

High school diploma -

Fairfield High School
Fairfield, CA

Associate of Science - Culinary Arts

Art Institute of Dallas
Dallas, TX
02.2009 - 06.2011

Skills

    Quality Assurance (6 years)

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Certification

Six Sigma Green Belt

Timeline

Six Sigma Green Belt

09-2023

OSHA 30-Hour

01-2023

Production Manager

Nixon Medical
05.2022 - Current

Field Service Technician

MESA Supplies
06.2021 - 05.2022

Electric & Electronic Fundamentals

06-2017

Microsoft Excel

03-2016

Quality Assurance/Production Manager

Digital Print Inc
02.2013 - 05.2021

Supervisor

Costco Wholesale
04.2009 - 11.2013

Associate of Science - Culinary Arts

Art Institute of Dallas
02.2009 - 06.2011

Pest Control Technician

Clark Pest Control
01.2006 - 03.2009

High school diploma -

Fairfield High School

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