John Butler
Mandan,North Dakota
Summary
Motivated worker that will work hard and find the best way to handle multiple work orders if needed. Good attention to detail, will prioritize the more important assignments first, and will work extended periods of time to get the job done as quick as possible if need be. Will be willing to learn new things to expand skills and explore different options in the line of work.
Overview
7
7
years of professional experience
Work History
Parts Associate
Butler Machinery Company
12.2023 - Current
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Maintained clean and neat parts counter and sales floor.
- Organized parts storage and stocked inventory according to established guidelines.
- Welcomed customers through phone calls and face-to-face interactions to address requests.
- Researched vehicles and parts with physical catalogs and electronic means.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions.
- Assisted customers in finding appropriate parts quickly.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
- Stocked and managed stock of parts.
Signal Support Systems Specialist
North Dakota Army National Guard
03.2018 - 03.2024
- Make sure all radios and other equipment for communications is functional and working.
- Annually test and troubleshoot all communications equipment.
- Keep inventory of all equipment quarterly.
- Worked with tracking and keeping communications with aircraft that was dispatched.
- Gathered all necessary equipment for the aircraft to be dispatched.
- Made sure all communications, such as radios and telecommunications, were online and working properly for aircrafts that were dispatched.
- Keep inventory of all equipment.
- Do paperwork from dispatch missions and make sure all information is correct in the database.
Flight Operations Specialist
North Dakota Army National Guard
10.2022 - 10.2023
Retail Sales Associate
Moe's Smoke Shop
04.2021 - 10.2022
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
Education
High School Diploma - undefined
Rugby High School
Rugby, North Dakota05.2018
Skills
- Hardware and Software Optimization
- Signal Training
- Data Reports
- Verbal and Written Communication
- Task Prioritization
- Customer Interaction
- Customer Satisfaction
- Inventory Maintenance
- Work Orders
Timeline
Parts Associate
Butler Machinery Company
12.2023 - Current
Flight Operations Specialist
North Dakota Army National Guard
10.2022 - 10.2023
Retail Sales Associate
Moe's Smoke Shop
04.2021 - 10.2022
Signal Support Systems Specialist
North Dakota Army National Guard
03.2018 - 03.2024
High School Diploma - undefined
Rugby High School
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