JOHN CADMAN
Santa Ana,CA
Summary
With a robust background as a Customer Service Representative at companies like Home Depot and a seasoned Plastic Process Manager, I excel in complaint resolution and sales closing. Demonstrated success in enhancing productivity and customer satisfaction, my skills in account updating and proactive service have driven significant improvements in client engagement and sales metrics.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
54
54
years of professional experience
Work History
Customer Service Representative
Home Depot
08.2019 - 12.2023
- Responded to customer requests for products, services, and company information.
- Created and maintained detailed database to develop promotional sales.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Maintained up-to-date knowledge of product and service changes.
Customer Service Representative
Simply Self Storage
03.2018 - 08.2019
Rented Storage Space to new clients
Customer Service Representative
U-Haul Moving and Storage of Fullerton
03.2017 - 03.2018
Rented trucks ans trailers to customers and hooked up equiptment for customers.
Customer Service Representative
Lowes Hardware
03.2015 - 03.2017
Worked on store floor in electrical department to assist customers.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Plastic Process Manager'
Kirkhill Rubber Company, Three Day Blinds Co. and
06.1970 - 03.2015
Previous to retiring from the plastics world I was a plastics processor in injection and extrusion companies'
Education
High School Diploma -
Various Jr Colleges For Career Advancement
Irvine Valley /college In Irvine Ca Was Last.Skills
- Account updating
- Scheduling
- Complaint resolution
- Sales closing
Timeline
Customer Service Representative
Home Depot
08.2019 - 12.2023
Customer Service Representative
Simply Self Storage
03.2018 - 08.2019
Customer Service Representative
U-Haul Moving and Storage of Fullerton
03.2017 - 03.2018
Customer Service Representative
Lowes Hardware
03.2015 - 03.2017
Plastic Process Manager'
Kirkhill Rubber Company, Three Day Blinds Co. and
06.1970 - 03.2015
High School Diploma -
Various Jr Colleges For Career Advancement
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Julie WhiteJulie White
Installation Coordinator at The Home Depot Home ServicesInstallation Coordinator at The Home Depot Home Services
YOAN GADZHEVYOAN GADZHEV
Customer Support at Ambry GeneticsCustomer Support at Ambry Genetics