JOHN CALDERON
Brunswick,GA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cook
Veterans Hospital
10.2023 - 02.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Restaurant Manager
Sunpubs
04.2022 - 09.2023
- Operational Excellence: Orchestrated daily operations and upheld impeccable service standards, leading to consistently high customer satisfaction rates and a loyal customer base
- Financial Management: Effectively managed finances, optimizing expenditures and profitability
- Streamlined inventory control to minimize waste and maximize resources
- Staff Optimization: Crafted efficient staff schedules to enhance productivity and service quality while ensuring strict adherence to safety and cleanliness regulations
- Menu Planning and Marketing: Played a pivotal role in menu planning and spearheaded innovative marketing initiatives, contributing to increased revenue and enhanced brand visibility
- Stakeholder Relationships: Nurtured strong, positive relationships with local patrons, suppliers, and vendors, fostering goodwill and strengthening the restaurant's reputation within the community.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Rideshare Driver
RideShare
03.2016 - Current
- Ride share driver, able to maintain safe and reliable transportation, always offering outstanding service
- Making sure to always be up to date with all current d.o.t rules and regulation.
Para Transit Driver
Suffolk Transportation
09.2007 - 02.2016
- Para-transit Driver is responsible for operating company vehicles designed with wheelchair lifts and seats to safely transport passengers with physical, emotional, or developmental disabilities in a safe, courteous and professional manner
- The driver follows a predetermined route and/or daily manifest.
Education
CDL A in Driver training school -
Road Master Trade School
Tampa, FL01.2007
Certificate - Communication
Big Bend Community College
Boston, MA12.1986
Skills
- Customer Support (10 years)
- Customer Service (10 years)
- Customer Care
- Paratransit (10 years)
- Route Driving (10 years)
- Commercial Driving (10 years)
- Driving
- Delivery Driver Experience (3 years)
- Bus Driving (10 years)
- Box Truck
- School Bus Driving (7 years)
- Restaurant Management (3 years)
- Shuttle Driving (5 years)
- Courier (2 years)
- Restaurant Experience (2 years)
- Van Driver
- Assembly
- Tractor-Trailer
- Customer service
- Supervising experience (5 years)
- Management
- Cooking
- Menu Planning
- Schedule Management
- Excellent navigation
- Customer Service
- Patience and understanding
Certification
- CDL Class B
- CDL Class A or B
- Driver's License
Assessments
- Customer service, Proficient, 12/01/20, Identifying and resolving common customer issues
- Retail customer service, Proficient, 01/01/22, Responding to customer situations in a retail setting
- Sales skills, Proficient, 11/01/21, Influencing and negotiating with customers
- Call center customer service, Proficient, 07/01/21, Demonstrating customer service skills in a call center setting
- Work style: Reliability, Proficient, 10/01/21, Tendency to be reliable, dependable, and act with integrity at work
Military Service
Army, United States, E4, 04/01/85, 03/01/88, Honorable discharge, GOOD CONDUCT MEDAL, OVERSEAS MEDAL
Timeline
Cook
Veterans Hospital
10.2023 - 02.2024
Restaurant Manager
Sunpubs
04.2022 - 09.2023
Rideshare Driver
RideShare
03.2016 - Current
Para Transit Driver
Suffolk Transportation
09.2007 - 02.2016
CDL A in Driver training school -
Road Master Trade School
Certificate - Communication
Big Bend Community College