Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Candela

Denton,TX

Summary

Started at lowe's as a cashier eventually working my way up to head cashier after a little over a year, during my time I improved my listening skills, deescalation skills, and communication skills. I also learned a couple of skills as well while working there.

Overview

2
2
years of professional experience

Work History

Head Cashier

Lowes Home Improvment
03.2024 - 08.2024
  • Resolved escalated customer disputes with special actions such as discounts.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.

Cashier

Lowe's
12.2022 - 03.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Ecology/Environmental Science

University of North Texas
Denton, TX
05-2026

Associate of Science - Environmental Science

Richland College
Dallas, TX
05-2023

High School Diploma -

Berkner Highschool
Richardson, TX
05-2021

Skills

  • Stock management
  • Training and coaching
  • Drawer balancing
  • Customer flow monitoring
  • Refunds and exchanges
  • Multi-tasking skill
  • Workplace safety
  • Positive attitude
  • Adaptability and dependability
  • Stress management
  • Time management strength
  • Hard-working
  • Customer service

Timeline

Head Cashier

Lowes Home Improvment
03.2024 - 08.2024

Cashier

Lowe's
12.2022 - 03.2024

Bachelor of Science - Ecology/Environmental Science

University of North Texas

Associate of Science - Environmental Science

Richland College

High School Diploma -

Berkner Highschool
John Candela