JOHN CANNISTRARO
Hudson,MA
Summary
Seasoned Security Manager with over 13 of proven experience in the security and investigations industry, specializing in operational leadership, access control, and protective services. Adept at building and managing high-performing teams, streamlining security operations, and ensuring regulatory compliance across diverse environments. Certified First Aid/CPR Instructor by the American Heart Association, with a strong academic foundation holding a B.S. in Criminal Justice/Safety Studies from Southern New Hampshire University. Currently pursuing the Physical Security Professional (PSP) accreditation to further enhance expertise in threat assessment and security design.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
District Manager
Securitas Security Services USA, Inc
05.2023 - Current
- Maintained and oversaw Securitas accounts across Southern Massachusetts and Cape Cod
- Managed portfolio of 7,000+ hours
- Reviewed income statements and provide steps to increase profit in designated Districts
- Submitted weekly payroll using Infor Production
- Maintained key performance indicators for multiple different clients and global organizations
- Subject matter expert for operational improvements when clients do not have in-house representation
- Managed performance evaluations and disciplinary procedures for Security Officers to ensure accountability and operational standards
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Developed strategic plans for the district to achieve short-term and long-term goals.
Campus Security Manager
Securitas Security Services USA, Inc
03.2020 - 05.2023
- Onsite at TJX Companies
- Managed account of 4,000 weekly hours
- Submitted weekly payroll using Infor Production
- Maintained key performance indicators
- Kept team compliant with security protocols and appearance standards.
- Managed security policies and procedures to promote the safety and security of personnel and assets
- Maintained card access system and visitor access systems (S2 & Easy Lobby)
- Investigated incidents and wrote reports
- Coordinated with the in-house Loss Prevention Team and Workplace Services Team
Training and Compliance Manager
Securitas Security Services USA
06.2019 - 03.2020
- On Site at TJX Companies
- Certified American Heart Association Instructor - First Aid - CPR -
- Maintained training matrix for staff of 135+ employees
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Prepared records and data for regular audits.
- Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.
Security Account Manager
Securitas Security Services USA
07.2017 - 06.2019
- Onsite at Bose Corporation
- Managed account of 873.5 weekly hours
- Submitted documentation for weekly payroll, managed schedules, and enforced policies
- Maintained key performance indicators (staffing, penetration audits, turn over, & touring completion)
- Created and implement training courses
- Maintained card access system
- Assisted in travel security, flew with employees to events provide tracking software, and maintain level of security at non Bose venues
- Developed strong relationship with client through consistent communication and excellent customer service.
Security Supervisor
Securitas Security Services USA
06.2012 - 07.2017
- Onsite at Bose Corporation
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Payroll for site consisting of 208+ hours
- Handle on-boarding and offloading of Officers
- Mediates between Clients and Officers
- Member of Medical Emergency Response Team
- Extensive knowledge in both Win-Pak and Lenel OnGuard
- Customer relations front desk experience working with Employees, Contractors, and Visitors
Education
Bachelor of Science - Criminal Justice/Safety Studies
Southern New Hampshire University
Hooksett, NH01.2012
Skills
- Security management
- Schedule Management
- Operations Management
- Payroll Management (INFOR)
- Income Statement Analysis
- Employee Relations
- Effective team management
- Client support
Certification
Standard First Aid, CPR and AED Instructor First Aid/CPR/AED Management of Aggressive Behavior
Affiliations
- ASIS
Timeline
District Manager
Securitas Security Services USA, Inc
05.2023 - Current
Campus Security Manager
Securitas Security Services USA, Inc
03.2020 - 05.2023
Training and Compliance Manager
Securitas Security Services USA
06.2019 - 03.2020
Security Account Manager
Securitas Security Services USA
07.2017 - 06.2019
Security Supervisor
Securitas Security Services USA
06.2012 - 07.2017
Bachelor of Science - Criminal Justice/Safety Studies
Southern New Hampshire University
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