John Capron
Dorchester,MA
Summary
Proven leader with extensive experience in retail and food service management, notably at Stop & Shop. Excelled in enhancing customer satisfaction and streamlining operations, leading to increased productivity. Skilled in stock rotation and fostering team efficiency, demonstrating a blend of operational prowess and interpersonal effectiveness.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Overnight Stocker
Stop & Shop
02.2024 - 11.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assistant Manager
Domino's Pizza
07.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervisor
P.S Gourmet
01.2023 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
Certification
Food Serve Safe certification
Timeline
Overnight Stocker
Stop & Shop
02.2024 - 11.2024
Assistant Manager
Domino's Pizza
07.2023 - 11.2023
Supervisor
P.S Gourmet
01.2023 - 08.2023
Food Serve Safe certification