John Carnay
Las Vegas,USA
Summary
Highly motivated and goal-oriented individual dedicated to my career and constantly seeking growth opportunities. Possessing a Ford Certification (Fact) and a degree from UTI in Automotive Technology, I am trained to excel in this field. With 4 years of experience as a medical equipment contractor, 5 years in retail management, and 4 years in the automotive service industry, I have developed a strong background. Throughout my 15 years of overall customer service experience, I have established an excellent reputation for competency, knowledge, helpfulness, and professionalism. Recognized for a results-oriented approach, productivity, multitasking ability, organizational skills, and confidence. Well-equipped to thrive in any professional setting.
Overview
19
19
years of professional experience
Work History
Lead Mechanical Technician
Probo Medical
06.2021 - Current
- Oversee installation of complex medical systems including MRI machines, CT scanners, and Lab automation robotics in compliance with manufacturer and hospital specifications.
- Led end to end coordination of site preparation, equipment delivery, installation, and testing across multiple healthcare facilities.
- Responsible for the training and development of new technicians on best practices, safety protocols, and troubleshooting procedures.
- Acted as primary point of contact between project managers, hospital administrators, vendors, and engineering teams.
- Delegated tasks and monitored progress to ensure on-time completion of multi-phase installation projects.
- Supervised and verified alignment, calibration, and leveling of equipment using precision tools and software.
- Maintained strict adherence to OSHA and hospital regulatory standards throughout installation processes.
- Prepared and submitted detailed installa logs, compliance checklists, and equipment validation reports.
- Addressed customer concerns and provided post-installation support to ensure optimal equipment performance.
Assistant Manager
Tapestry ( Kate Spade )
07.2018 - 08.2020
- Assist in overseeing the overall daily operations of the store. (key holder)
- Aiding in the increase of store value from LY and reducing shrink.
- Help recruit, hire, and retain talent for the company.
- Responsible for training and developing new team members in company policies, procedures, and standards.
- Coordinated employee schedules to provide adequate coverage according to business demands.
- Exceeding company standards with store operations and visual presentation.
- Built and maintained relationships with peers, clients, and upper management.
- Maintained operational performance by handling opening and closing tasks and operated registers. (accountable for cash handling)
Sales Manager
Sunglass Hut
11.2016 - 06.2018
- Assist Store manager with shop operations. (Key Holder)
- Provided excellent customer service to differentiate and promote the company brand.
- Increased sales through customer needs, catered product recommendations, and upselling techniques.
- Manage payroll and scheduling to support business needs and budgets
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Maintained a clean shop and up-kept visual appearance and displays to store standards.
Sales Team Leader
Swarovski
05.2015 - 06.2018
- Supported management with daily retail operations, including banking and reporting procedures and opening and closing duties.
- Optimized sales strategies based on weekly, monthly, and quarterly progress against annual objectives.
- Helped staff accomplish sales goals through effective supervision, training, and motivational strategies.
- Created enjoyable shopping experiences through proactive customer acknowledgment and positive customer service.
- Resolved customer concerns using strong communication and conflict management skills.
Stockroom Supervisor
Tapestry (Coach Leatherware)
10.2009 - 01.2017
- Provide excellent customer service (2 time Employee of the Month).
- Reducing shrinkage of the store (2 years as Stockroom Supervisor).
- Receive and verify shipment deliveries.
- Inspected freight, determined workflow, and delegated tasks to complete specific loading sequences.
- Kept track of work performed using proper forms and records on a daily basis.
- Replenish sales floor to support business and customer needs.
- Maintained full compliance with legal, health, and safety regulations.
Shop Foreman
Uehara Motowerks
03.2008 - 09.2009
- Assist in overseeing overall operations of the shop. (Key Holder)
- Strengthened team performance with continuous training strategies.
- Documented time, output, and cost data for production line.
- Kept shop working smoothly by anticipating and meeting supply needs.
- Serviced, repaired and modified vehicles according to client specifications.
- Maintained a clean and safe work environment
Automotive Technician
Meineke
08.2007 - 03.2008
- Drove customer loyalty by evaluating vehicle systems through customer courtesy inspections.
- Completed automotive maintenance and repair work such as oil changes, brake inspections, and battery checks.
- Diagnosed and repaired engine, transmission, electrical, steering, suspension, and brake system problems.
- Completed service orders detailing work to be performed and required parts.
- Protected safety and longevity of shop equipment, monitoring inventory and performing preventive maintenance when needed.
- Maintained cleanliness of work area.
Tire Technician
Discount Tires
09.2006 - 07.2007
- Mounted and balanced tires on personal and commercial vehicles.
- Identified additional problems with brakes and other vehicle systems using excellent inspection abilities.
- Serviced grease fittings, universal joints, and steering knuckles by hand or with compressed air-powered tools.
- Restored customers' vehicles with new tires, patches, or other repairs to fix leaks.
- Supported customer decision-making, recommending appropriate repair treatment or replacement of tires.
- Kept shop presentable with regular cleaning and tidying.
Education
Associates Degree - Automotive, Diesel and Industrial technology with Ford accelerated credential training
Universal Technical Institute
Avondale, AZ01.2017
High School Diploma -
Votech
Las Vegas, NV06.2005
Skills
- OSHA 10 Certification
- Experienced in Class C forklift operation
- Fluent in both English and Tagalog
- Computer literate
Timeline
Lead Mechanical Technician
Probo Medical
06.2021 - Current
Assistant Manager
Tapestry ( Kate Spade )
07.2018 - 08.2020
Sales Manager
Sunglass Hut
11.2016 - 06.2018
Sales Team Leader
Swarovski
05.2015 - 06.2018
Stockroom Supervisor
Tapestry (Coach Leatherware)
10.2009 - 01.2017
Shop Foreman
Uehara Motowerks
03.2008 - 09.2009
Automotive Technician
Meineke
08.2007 - 03.2008
Tire Technician
Discount Tires
09.2006 - 07.2007
Associates Degree - Automotive, Diesel and Industrial technology with Ford accelerated credential training
Universal Technical Institute
High School Diploma -
Votech
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