Summary
Work History
Education
Skills
Certification
Timeline
References
CustomerServiceRepresentative

John Carter

Asset Protection Lead
Parkersburg,WV

Summary

I am an experienced Asset Protection Lead seeking a full-time position in a Management, Asset Protection role with 10 year's of experience. My leadership brings a positive impact with proven results. I control shortages, oversee safety and operations, as well as enforce Internal and External theft resolution. Under my supervision, while instilling a team work ethic, I will use my knowledge and skills to not only improve upon but strengthen the asset protection foundation to achieve our overall goals for success.Dedicated to creating productivity workspace to decrease shrink, increase profits and comprehensively streamline asset protection teams. While developing a strong store team with the Asset Protection Dept. and new AP hires.

Work History

Asset Protection Lead

Belk Department Store
04.2023 - Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote detailed reports for internal and external cases.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Patrolled store departments/stockrooms to check for suspicious activities.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Built professional relationships with local law enforcement and other related organizations.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues and store shrink.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Educated store personnel to apply best practices and comply with loss prevention policies and procedures.

Sales Associate

Hibbett Sports
12.2022 - 04.2023
  • Prepared merchandise for sales floor by Ink tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Safety Manager

ASSERT Safety
09.2021 - 04.2022
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Trained employees in most current OSHA regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Conducted safety audits and inspections.

Lawn Care Business Owner

John's Lawn Care & Landscaping
03.2002 - 11.2021
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Performed equipment maintenance and repairs to keep tools functional myself saving costs.

Loss Prevention Supervisor

Kohls Department Store
01.2012 - 09.2021
  • Trained staff on loss prevention tactics and company policy procedures.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Interviewed Internals & Externals to obtain helpful information and statements.
  • Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Installed and maintained covert security equipment as well as installing PTZ cameras.
  • Trained personnel on security best practices, policies and procedures.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.

Assistant Store Manager

AC Moore
02.2003 - 12.2011
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

Vocational Degree - Emergency Medicine

E.M.T.
Bridgeport, WV
01.1998

High School Diploma -

Liberty High School
Clarksburg, WV
05.1991

Skills

  • Shortage Control
  • Professional Development
  • Electronic Based reporting
  • Team Training and building
  • Productivity & Accountability
  • Investigation Internal/External
  • Interrogation Techniques

Certification

Wicklander-Zulawski Certified


OSHA 30 hr General Industry Certification


CPR/AED/FIRST AID (Adult,Child,Infant/Choking)

Injury & Universal Precautions

Timeline

Asset Protection Lead

Belk Department Store
04.2023 - Current

Sales Associate

Hibbett Sports
12.2022 - 04.2023

Safety Manager

ASSERT Safety
09.2021 - 04.2022

Loss Prevention Supervisor

Kohls Department Store
01.2012 - 09.2021

Assistant Store Manager

AC Moore
02.2003 - 12.2011

Lawn Care Business Owner

John's Lawn Care & Landscaping
03.2002 - 11.2021

Vocational Degree - Emergency Medicine

E.M.T.

High School Diploma -

Liberty High School

References

Michael Murphy

AMAZON RLPM

302-290-4227


Marc Scholl

Burlington DAPM

717-304-8219

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