Summary
Overview
Work History
Education
Skills
Timeline
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John Caruso

Poughkeepsie

Summary

Dynamic and adaptable professional with a proven track record at D5s, excelling in safe loading and unloading while ensuring client satisfaction. Recognized for reducing property damage claims through effective problem-solving and maintaining high safety standards. Strong team collaborator with exceptional time management skills, consistently exceeding efficiency targets.

Professional and reliable moving specialist with strong focus on team collaboration and achieving results. Skilled in handling and transporting heavy items safely, ensuring efficient packing and organization. Known for adaptability to changing needs and maintaining high standards in all tasks. Dependable and driven to contribute effectively to any team.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Moving Helper

D5s
09.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
  • Reduced property damage claims by consistently using proper lifting techniques and handling fragile items carefully.
  • Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
  • Exceeded company efficiency targets by swiftly completing moves without compromising quality or safety standards.
  • Assisted clients in assembling furniture upon arrival at new location, providing additional value-added services to enhance their experience.
  • Conducted thorough inventory audits before and after moves to guarantee accurate tracking of client belongings.
  • Maintained up-to-date knowledge on industry trends and equipment advancements, incorporating them into work processes for continuous improvement.
  • Maintained clean workspaces by properly disposing of packing materials and keeping equipment organized during moves.

Sales Associate

Sam's Club
09.2022 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Crew Member

Dunkin' Donuts Franchising
09.2020 - 04.2025
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Millbrook High School
Millbrook, NY

Skills

  • Safe driving practices
  • Loading and unloading
  • Workplace safety
  • Heavy lifting
  • Furniture assembly
  • Hand-eye coordination
  • Vehicle maintenance
  • Packing and unpacking
  • Problem-solving skills
  • Time management
  • Adaptable and flexible
  • Team collaboration
  • Decision-making
  • Cash handling
  • Truck loading and unloading
  • Packaging
  • Clean driving record
  • Wrapping and boxing
  • Physical fitness
  • Truck loading
  • Packing expertise
  • Materials handling and transport
  • Adaptable nature

Timeline

Moving Helper

D5s
09.2024 - Current

Sales Associate

Sam's Club
09.2022 - 05.2025

Crew Member

Dunkin' Donuts Franchising
09.2020 - 04.2025

Millbrook High School
John Caruso