John Caruso
Berkley,MA
Summary
Accomplished Territory Manager with a proven track record of driving sales growth and managing high-volume territories, notably increasing Southern New England sales by $3M at Kasson and Keller Inc. Expert in customer relationship management and team leadership, adept at delivering customized solutions and fostering significant client satisfaction. Skilled in sales strategy and leveraging expertise for accelerated growth.
Professional with strong background in territory management. Proven ability to drive sales growth, build strong client relationships, and develop strategic market plans. Known for fostering team collaboration and adapting to changing market conditions. Expertise in negotiation, market analysis, and customer service. Reliable and results-focused with passion for achieving targets and exceeding expectations.
Overview
24
24
years of professional experience
Work History
Territory Manager
Kasson and Keller Inc.
09.2012 - Current
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Grew Southern New England territory sales by $3,000,000
- Grew Northern New England territory sales by $2,000,000
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
Territory Manager
Dove Windows
06.2008 - 08.2012
- Established successful account relationships by building rapport and maintaining consistent communication.
- Managed New England/Eastern New York territory with annual sales of $3,000,000
- Acquired over $1.200,000 in new business
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Demonstrated ability to identify and qualify potential customers to meet minimum sales criteria.
Territory Manager
Harvey Industries Inc.
05.2005 - 12.2007
- Attended trade shows and industry events to promote company products and services.
- Managed $6,000,000 territory in vinyl window and exterior building product sales
- Responsible for finalizing customer contacts and pricing programs
- Attended and directed varies customer entertainment events and dinners.
- Communicated orders to local branches
Sales Representative
Baer Supply Company
07.2004 - 05.2005
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Expanded customer base through cold calling, networking, and relationship building.
- Managed territory of $1,500,000 in annual Millwork and hardware sales
- Established on-site inventory stocking programs to aid in customer product availability
- Worked closely with vendors on joint sales calls
General Manager
Fastenal Company
01.2001 - 07.2004
- Assisted in recruiting, hiring and training of team members.
- Responsible for key account growth and retention.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Responsible for merchandising of showroom and inventory management
Assistant General Manager
Fastenal Company
09.2000 - 01.2001
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Processed phone orders and assisted walk in business
Education
Bachelor of Science - Marketing
Johnson & Wales University
Providence, RI05-2001
Associate of Science - Advertising
Johnson & Wales University
Providence, RI05-2000
No Degree - Sales Training
Dale Carnegie Sales Training
Braintree, MA09-2006
Skills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Sales expertise
- Proven ability to manage a high volume sales territory
- Alumni of Sigma Pi Fraternity International
Timeline
Territory Manager
Kasson and Keller Inc.
09.2012 - Current
Territory Manager
Dove Windows
06.2008 - 08.2012
Territory Manager
Harvey Industries Inc.
05.2005 - 12.2007
Sales Representative
Baer Supply Company
07.2004 - 05.2005
General Manager
Fastenal Company
01.2001 - 07.2004
Assistant General Manager
Fastenal Company
09.2000 - 01.2001
Bachelor of Science - Marketing
Johnson & Wales University
Associate of Science - Advertising
Johnson & Wales University
No Degree - Sales Training
Dale Carnegie Sales Training
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